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Not able to login into BO BI Platform, Authentication option is Grayed out

former_member194747
Participant
0 Kudos

Hi Experts,

I want to save a BO Analysis Workbook  into the Enterprise BI Platform,

I understand that i need to login to the SAP BO BI platform using the Webservice URL in thhe Login.

I am able to enter User name, Password, Webservice URL, But my Authentication option is Grayed out and i cannot select anything.

Also the i have only Skip, Cancel & Option buttons are enabled and OK Button is grayed out.

Can anyone help me to find out the issue? is there any componenet installtion missing here?

Regards,

Muruganand.K

Accepted Solutions (1)

Accepted Solutions (1)

IngoH
Active Contributor
0 Kudos

Hello,

what is the URL that you entered in the Logon Dialog ?

Do you see the different authentications in the BI Launchpad, CMC ?

regards

Ingo Hilgefort, Visual BI

Answers (5)

Answers (5)

Former Member
0 Kudos

Hi Muruganand,

If your not getting yellow warning mark for fields such as web service URL, then it means your details are correct.

For Authentication option just dont type the details instead copy paste the cms name value and other in there respective fields such as cms hostname etc and wait for cylinder mark to load and verify.

after verification it automatically makes authentication option editable.
hope it works

Former Member
0 Kudos

Hello Muru - Did you solve the problem? can you share solution if its done

former_member183789
Active Participant
0 Kudos

Check on the permissions part also for your ID

Former Member
0 Kudos

Did anyone get solution for this???

rama_shankar3
Active Contributor
0 Kudos

Also try clearing the browser cache, close all browser instance and try using the original URL. Good luck.

Regards,

Rama

former_member183789
Active Participant
0 Kudos

Hi Muruganand,

Check the username and password as well the web service URL are valid ones or not...

Regards,

Niranjan.

0 Kudos

Hi,

hit the Options button and check if Use Single- Sign- On and Windows AD is selected.

Regards

-Seb.