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ITIM - Missing Features & Reporting Engine error

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We are in process of installing IT Infrastructure Management on a Windows 2008 R2 Enterprise SR1, with MSSQL 2008 SR1. 

We have performed installation of Solution Manager 7.1 on the same server, and it is working as expected.

We are Referring the 1.0 Version of the IT Infrastructure Management Document.  During the Business Srvice Manager – Network Manager and the Service Desk missing from the Features that are required to have in the ITIM.

  • Database Server
  • Business Service Manager – Network Manager - Missing
  • Control Center Client
  • Service Desk – Missing
  • Reporting Engine
  • Data Access

Screen Capture for your reference.

From the available options,

  • Database Server – Selected by Default
  • Business Service Manager – Network Manager - Missing
  • Control Center Client – Selected by Default
  • Service Desk – Missing
  • Reporting Engine – Available with a Check Box
  • Data Access –Selected by Default

Looking for your help

Siddhartha

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hello;

what was the solution you got?

Luis Angel

Former Member
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Siddhartha,

You might get more response if this question is posted in right forum.!

Regards,

Ali

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Hi Mir,

Thanks for your respone. Can you help me to reach the right forum.

I am looking for a quick solution for the Incident.

Thanks,


Siddhartha

Former Member
0 Kudos

Hi Siddhartha,

You can give a try posting your query at below link:

http://scn.sap.com/community/it-management

You can also search for exact forum by surfing to Solutions-->Business process solutions/Analytics and find the right group to post your query. Attached is the snapshot for for your reference on locating right forum.  Please close this thread and reward points if helpful.

Also, below two may not answer your query but may lead to links for more info.

http://www-306.ibm.com/software/tivoli/products/identity-mgr/

http://www-306.ibm.com/software/tivoli/resource-center/security/dem-itim-sap.jsp

Hope this information helps .

Regards,

Ali