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Cannot access to BPM Analytics Dashboard

abdulbasit
Active Contributor
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I'm trying to access to BPM Analytics Dashboard as described in on my Netweaver 7.31 SP06 system.

I'm getting "Requested resource does not exist" error message :

The following roles are already assigned to my user:

  • BPEM End User
  • SAP_BPM_Navigation
  • Every User Core Role
  • Everyone

usage type BPM is installed on the system :

and my system has the latest SP level :

It seems that the required components are missing on my system, any idea about the problem ?

Thanks,

Abdulbasit.

Accepted Solutions (1)

Accepted Solutions (1)

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Hi Abdulbasit,

Just in case, copying the possible solution here.

Please, check whether the following solution works for you:

1. Open to NWA

2. Go to Configuration -> Infrastructure -> Java System Properties

3. Choose Applications tab

4. Search for tc~bpem~base~ear

5. Modify the property http.baseurl and set it to refer to http://<your host ip>:<port number>

6. Save the changes so that the modification applies

7. Check whether the dashboard is available

Let me know the results

Thanks!

abdulbasit
Active Contributor
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Still not available

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Hi Abdulbasit,

Then I would suggest that you create a ticket on this if it's possible.

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BTW, in the applications tab, if you search for tc~bpem~analytics - are there any entries?

abdulbasit
Active Contributor
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I can't find tc~bpem~analytics neither in applications tab nor on local file system on the server. It looks like a problem about support package installation.

This is a sandbox system, I can't open a ticket right now but in 1-2 weeks I'll have another 7.31 SP6 system and I'll check on that system and create a ticket if the problem continues on that system.

Thanks for the help.

abdulbasit
Active Contributor
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BTW, can you help me to find the software component of the tc~bpem~analytics application ?

You can see the Software Component on Netweaver Administrator:

Troubleshooting -> Java -> System Information

Then, navigate to "Components info" tab and on the second table change the display value to "All Development Components"  and filter the table by entering tc~bpem~analytics on the name field. Then you can see the SC value on the "Software Component" column.

This will help me to find the missing SC on my system.

Thanks in advance..

Abdulbasit.

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Hi Abdulbasit,

I have checked it out.

It appears to be not a valid check since this component is internal and is not distributed publicly.

(sorry - my mistake)

The proper way would be as follows:

1. In the software components try to find by name: TM-WLUI

2. When you select it in the corresponding development components you should be able to find tc~bpem~ana~ui~ear

If this is the case, you should somehow have the dashboard.

Good luck!

abdulbasit
Active Contributor
0 Kudos

That's it! I found that the version of TN-WLUI is 7.31.4.2 and there is no tc~bpem~ana~ui~ear inside.

It is very strange that all SC versions are 7.31.6 except this one. I'll check with the Basis guys.

Thanks.

Abdulbasit.

abdulbasit
Active Contributor
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Just to update the thread in case someone will also have the similar problem:

I'm now working on another system which has been upgraded to 7.31.6. The version of TN-WLUI is 7.31.6 and I'm able to access the bpmanalytics.

Abdulbasit.

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Good news )

Answers (1)

Answers (1)

Former Member
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hi,guys.I tried to input the link((http://<hostname>:<port>/bpmanalytics) )  but  BPM analytics Dashboard'page is blanket .Do you know why? It seem like somthing wrong with the encode of my IE so I changed login user's name to juney .It doesn't work.Can you help me ,Thanks very much.The error is blow.

500 Internal Server Error is returned for HTTP request [http://nwcep73.want-want.com:50400/bpmanalytics/AuthorizationServlet]:
  component [AuthorizationServlet],
  web module [bpmanalytics],
  application [sap.com/tc~bpem~ana~ui~ear],
  DC name [sap.com/tc~bpem~ana~ui~ear],
  CSN component[BC-BMT-BPM-ANA],
  problem categorization [com.sap.ASJ.web.000137],
  internal categorization [-1525855746].

[EXCEPTION]
java.io.CharConversionException: Not an ISO 8859-1 character: 邱
at javax.servlet.ServletOutputStream.print(ServletOutputStream.java:128)
at javax.servlet.ServletOutputStream.println(ServletOutputStream.java:281)
at com.sap.bpm.analytics.AuthorizationServlet.doGet(AuthorizationServlet.java:49)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:734)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)
at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

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Hi Juney,

unfortunately, I am no longer involved into the topic and would recommend that you create a ticket for the corresponding component, so, that you get assisted by the right colleagues. Thank you!

Best,

Vasil