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Contact Person duplication

Former Member
0 Kudos

Hi Experts,

could someone help me out on the below Scenario:

I have a Contact person relation BUR001 created in ECCfor one account and  CP will flow to CRM as BP, if same CP is also assigned to another account with the same Relation BUR001 then also again CP is flowing to CRM as BP which is creating duplicate record in CRM sysmte. this duplication we want to avoid on Contact Persons in CRM system. so please let me know the procedure how we can achieve this.

Thanks in Advance!

Best Regards,

Venky

Accepted Solutions (1)

Accepted Solutions (1)

former_member293746
Participant
0 Kudos

Hi Venky,

As per my understanding this is standard behavior for the contact persons if created from  ECC and assigned to account.Try to do so from CRM .

Hope this helps.

Best Regards

SV

Former Member
0 Kudos

Thanks SV .. yeah its standard , but i am looking for best possible solution to avoid duplicates.

is there any  way otherthan creating contacts from CRM side itself.

Thanks much.

Regards,

Venky

Answers (0)