Error while sending mails

[Former Member]

Hi ,

We are getting some mails are not going with msg number 812.....Daily from our server nearly 1200 mails are going ....out of which 8 to 10 mails are not going with the following error. Not getting proper solution.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

No delivery to care@LOLO.IN

Message no. XS812

Diagnosis

The message could not be delivered to recipient care@LOLO.IN. The node gave the following reason (in the language of the node):

554 5.7.1 <ashokjafiya@YMAIL.COM>: Relay access

System Response

Processing was ended normally.

Additional information of the node used (in the system language of the node):
554 5.7.1 <ashokjafiya@YMAIL.COM>: Relay access

Procedure

Use the documentation of the node to check which actions are necessary.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Rableen

[Brindavan_M]

Hi,

If some mails are going and some of them are not sending means the outlook server is different and the firewall should open to the SAP system. Need to check with OS and outlook server team.

Thanks,

BM

[Former Member]

Hi Brindavan,

None of the mails are received in my inbox, its failing in tcode SCOT.

But above configurations are correct. Please check once and should we use RML or INT for send method.

Basically my requirement to receive mails in my official inbox For errors in xml messages(sxmb_moni) and idoc to mail scenarios.

Kindly suggest.

[Brindavan_M]

Hi ,

Try to send the mail from OS level to your inbox outlook server. whether the client system is authenticated. You can able to whether the outlook server is trust to SAP system. This link also discussed the same. kindly check it might be helpful.

http://scn.sap.com/thread/2091560

Thanks,

BM

[Brindavan_M]

Hi,

Have you not maintained the domain address in SCOT configuration? If it so then maintain the address. After maintain the address then tirgger the mail from SAP to your inbox. let me the if you want the complete configuration steps using t--code scot.

Thanks,

BM

[Former Member]

Hi Brindavan,

Please Share the config documents it would be greatful.

[Brindavan_M]

Hi ,

Please find the  scot configuration step below.

The Details that are required before configuration.
1. SMTP Mail Server Domain Name
2. SMTP Port Number (usually 25).
It is required to configure SAPconnect settings for every client that is used for send processes (E-mails, Faxes, SMS).

Step No 1
Go To Tx Code SCOT
1. Enter the Value for Default Domain
Under Settings -> Default Domain, define the domain of the SAP system
client. This allows for the following to take place:
1.1* The SMTP plug-in logs on to the mail server using the domain as ID.
1.2* The message ID of the outbound e-mails is assembled with this domain.
1.3* If an SAP user who does not have an Internet mail address sends an e-mail, a sender address consisting of the SAP user name and this domain is generated.

Choose the Menu Optionè
Views -> Nodes -> in the subsequent screen, expand INT -> double click on SMTP

Step No 2 In the Subsequent Screen… enter the following informations.
How often the Mail should be sent. (mostly every 5 minutes)
Check the “checkbox” “Node in use
Enter the “SMTP Mail Server Host Name
Enter the SMTP Port Number (usually 25).
Click on the button “Set”

Step No 3 In the Subsequent Screen… enter the following informations.
Address Areas :- To which all address (domains) the mails can be sent.
“*” means emails can go to any E-Mail Addreses, while *hcl.in
means the mails can go to only to users in the "company domain name" in domain

Step No 4
Go to the menu optionè
View -> Jobs
In the subsequent Screen, Click on the Create Button

Step 5
In the subsequent screen, enter some job name.

Step 6 In the subsequent screen, Click once on the “SAP&CONNECTALL” and double click on the button “Schedule Job”.

Step 7 In the subsequent screen
Click on the Button “Schedule Periodically” and select how often the Background job should run (mostly every 5 minutes)
Click on create button

A new node will appear in the Jobs screen.
In T- Code SM37, check whether the New Job, is scheduled or not.

I hope you got all the information.

Thanks,

BM

[Former Member]

Hi Brindavan,

I have did the same configurations what you have mentioned in your previous comment.

May be the problem with connections let me check with mail admin once on the below issue.

_____________________________

It throws and error 812 which denotes:

Diagnosis

The message could not be delivered to recipient <email addr>. The node gave the following reason (in the language of the node):

554 5.7.1 <email addr>: Relay access deni

System Response

Processing was ended normally.

Additional information of the node used (in the system language of the node):
554 5.7.1 <email addr>: Relay access deni

Procedure

Use the documentation of the node to check which actions are necessary.

[Brindavan_M]

Hi,

Ok, that thy I asked before to check from you admin team. and  also trigger the mail from os level to you inbox. let me know if the issue is solved.

Thanks,

BM

[Former Member]

Sure. Thanks alot brindavan. I will check with mail admin and share it.

Also I didn't understand the point "trigger the mail from os level to you inbox".

Basically my requirement 1) to create alerts for 'SXMS_ERROR_CAT' in SXI_MONITOR in order to receive mails for xml messages having errors.

2) Also for IDOC to mail scenario.

[Brindavan_M]

Hi Rajesh,

Login into OS level with user-id SIDADM and excute the below command for test. So that the connection is trust from SAP system to your outlook server.

echo "Mail body" | mail -s "Mail subject" to@example.com

Thanks,

BM

[Former Member]

Hi Diego,

Now am faicng HTTP 404 error in Runtime Work bench. Please find below screenshot.

Please help on this error.

[Brindavan_M]

Hello Rajesh,

Please create new thread you should not post different issue in same thread. And also let us know to mail error and close this thread if any body suggestion works for your issue.

Thanks,

BM

[Former Member]

Hi Rableen,

I'm facing the same issues kindly advice.

PFB Screenshot

.

[Former Member]

Hi Rajesh,

This error use to sent , when there is any issue in the mail server side , Ask your mail admin to analyse the issue and check.

Regards

RK

[Former Member]

Hi Rableen,

Sure I will root these errors to admin folks.

But above configurations are correct. Please check once and should we use RML or INT for send method.

Basically my requirement to receive mails in my official inbox For errors in xml messages(sxmb_moni) and idoc to mail scenarios.

[Former Member]

Hi krisna,

I can not put the original id,s in the post ,,,so i had changed only.

Rableen

[isaias_freitas]

Hello Rableen,

The SMTP return code "554 5.7.1" usually means "relay access denied".

Maybe the SMTP server is requiring authentication.

Your email server administrators should also have the possibility to add the SAP servers as "trusted servers", meaning that the SAP servers would be able to send emails without having to authenticate.

I hope that this helps.

Regards,

Isaías

[krishna_k19]

Hi,

   pls check whether those maild-ids are existed or not & ask that person to once check his mail box y bcz some time if the mail box is full that time also like this error wil come.

Rgds,

Krishna

[Former Member]

Hi Krishna,

that is not the case,,,,mails are failing to go our MD also...and he is having enough space.

Rableen

[krishna_k19]

hi,

pls check the below notes , maybe it will useful for you.

https://scn.sap.com/thread/2091560

https://scn.sap.com/thread/2091560https://scn.sap.com/thread/1796771

https://scn.sap.com/thread/159716 in this note some sap-note they  mentioned , pls go through once.

Rgds,

Krishna

[krishna_k19]

check this one also..

http://sapuniversity.eu/monitor-error-messages-in-sost-incoming-and-outgoing-emails-in-sap/

and http://tools.email-checker.com/ by using this link u can check whether that mail id is correct or wrong also.

i checked wt u mentioned on top those wrong like that it is showing.

PFA also.

Rgds,

Krishna