Support Package Upgrade on SAP IDES 6.0 ERP 6

[Former Member]

Hello,

Please, has anyone been able to apply any support package to SAP ERP 6.0 EHP6 IDES?

I have been trying to do that...but the phase IMPORT_PROPER is taking a long time.

Some people say it is not possible to apply support package to SAP IDES system....but I know it is possible as I have an SAP IDES ERP 6.04 that I normally apply support package on.

Any idea will be appreciated.

[former_member189462]

Hi John,

Did you finally managed to solve this? I'm facing the same issue but in DDIC_ACTIVATION phase. Our system is an IDES ERP 6.0 EHP 6 and the SPs being imported are SP6, SP7 and SP8 for component ST-PI 2008_1_700 (requested by RTCCTOOL report).

The tp and R3trans have been updated to the latest available patch. No errors have been detected in wp dev_traces nor in tp logs. Also, not updates present in /usr/sap/trans/tmp.

Could you please advise on what to check to solve this issue?

Thanks and regards

[former_member189462]

Please, disregards my previous post, finally the installation moved forward and ended successfully without any interaction.

Thanks

[Akshay_G]

As in by taking no additional action?

Ignorance is bliss!

[Akshay_G]

Hi John,

To keep it short, we have installed new add-ons, upgraded the Support Packs as well on ECC6 EHP6 IDES System without much issues.

At one instant we were really troubled, so we restored the backup and again proceeded.

If you keep all the check points in place you shall be able to finish it irrespective of this being an IDES system.

Ensure, you are running latest Kernel, R3trans, tp, SPAM/SAINT update before doing any upgrade activity. Also have a backup.

-Akshay

[Former Member]

Hi Akshay,

Can you suggest what's the latest releases of these components are? (ie Kernel, R3trans, tp, SPAM/SAINT).

I thought that R3trans and tp are updating with the kernel relese, aren't they?

Also, would you suggest exact paths for those components download, I have an access, but I have no ieda where to look for them.

Can you answer how long BASIS update lasts? (I was waiting for two days and got nothing).

Server configuration: MB: ASUS Z87PRO, Proc. Intel i7 3.5Ghz (4 cores, 8 streams), RAM 16Gb, HDD VelociRaptor 10000rpm, 1Tb x4 (RAID 0). Windows Server 2008R2, SQL SERVER 2008 R2 SP1.

Thank you in advance!

[ORU]

Hi Aleks

I'm working for the IDES Basis team. Is it possible to get access to the system?

regards Oliver

[Former Member]

This message was moderated.

[Akshay_G]

Hi Aleks,

Assuming your Kernel Release is 720_REL 64B UNICODE for IDES ERP6 EHP6, latest patch of Kernel on SMP is Patch 402 under path:

SAP Market Place => Software Downloads => Support Packages & Patches => A-Z Index => K => SAP Kernel 64 Bit Unicode => SAP KERNEL 7.20 64-BIT UNICODE => <Your OS>

Further check your R3trans/tp version using R3trans -V/ tp -V (Should be same as that of your Kernel i.e. 720_REL 64B UNI) and you can get the latest patch same as in above path, just extend it further to Database Independent i.e.

SAP Market Place => Software Downloads => Support Packages & Patches => A-Z Index => K => SAP Kernel 64 Bit Unicode => SAP KERNEL 7.20 64-BIT UNICODE => <Your OS> => #Database independent

Latest R3trans and tp both are at patch level 437

I hope you got the Kernel right on!

Check your SPAM/SAINT Release in initial screen of t-code SPAM

For SPAM/SAINT Release 731, latest patch is 50, as per below path:

SAP Market Place => Software Downloads => Support Packages & Patches => Browse our Download Catalog => Additional Components => SAP SPAM/SAINT Update => SPAM/SAINT Update 731 => Support Packages

When you update the Kernel, the R3trans/tp bundled with that Kernel release comes into the system, but the thing is that R3trans & tp patches are developed and released more frequently than the bundled kernel release, so its always crucial to be on the latest R3trans/tp for SAP Upgrade activity i.e. You might on be the latest Kernel 402, but still your R3trans might not be latest 437, so do that explicitly.

All the path details are mentioned above with the screen-shots, you should be able to get that now!

BASIS Updates! Hmmmm.. Tell you frankly, these are the longest painstaking patches.

My suggestion, apply one patch at a time or max two, dont go for the whole queue unless you believe in your system's capacity. We have a decently powered server 4 Cores, 32 Gigs Mem, 64G Swap and we observed the optimum was taking two Basis patches at once and nothing else along with them. So here you go, apply BASIS stand-along as the first in seq. taking 1 or 2 at a time.

Make sure you have a full backup.

Did you monitor the work processes, checked the logs?

Something must be pointed out if it got stuck somewhere.

Couple of key checks:

1) Monitor File System

2) Monitor Work Processes

3) Check if logs are updating or not.

4) Check Oracle Alert log and SAP Work logs

-Akshay

[ORU]

Hi Aleks

sorry for the delay but I can't answer of your reply to me. Can you please sent me an e-mail to oliver.ruckober@sap.com and we will check an possible connection through team viewer or antother network tool.

regards Oliver

[Former Member]

Is there any solution for this issue?

I am facing the same problem now. I'm trying to apply new SAP_ABAP/SAP_BASIS packages now and IMPORT_PROPER phase is endless... During upgrade the GUI became unavailable (any attempt to access it gives ABAP runtime error). As I know it is normal while SP is installing. I was monitoring update progress through 'dpmon' utility (btw., is this only way to see/monitor the progress?) and it was saying that SAPLSTPA process is running. I was waiting for about two days but the status of this process suddenly changed to 'stop' (by some reason time counter were running despite this fact). So, I decided that upgrade is done and rebooted the system. Nothing happened, the GUI is broken (gives ABAP runtime error) and it means that process was not completed

the system is SAP ERP6 EHP 6, release 731, current patch level is 0002 and I'm trying to upgrade to 0003 and then to 0004.

The questions is next:

- what am I doing wrong?

- is it possible to jump over the patch level, ie to upgrade right to 0004 or it should be sequential process?

- How I can speed up the process (apart from hardware, as my server fast enough to perform any update)

- Any clue what's going on with IMPORT_PROPER pahse? (the logs looks just fine, no errors, but as we can see- no results as well).

I have already patched to the latest release of kernel and SPAM/SAINT (0049)

[former_member185031]

Abap & Basis Patches are which troubles most of the time so the queue definition should be based on the SAP Note. You cannot jump over the patch level it should go sequentially.

Note 1597767 - Known problems with Support Packages in SAP NW 7.3 AS ABAP

You can use the downtime minimized option with more parallel process. But at this time you have to keep looking the lastes logs if they are updating.

Regards,

Subhash

[Former Member]

Hi Subhash,

Thanks for you reply. I have checked this note... and found nothing useful as I didn't faced any issues from those described in the note. In my case everything goes just fine till IMPORT_PROPER step and the main problem is that it lasts for ages.

Like I said before, I was trying to track progress through 'dpmon' but it doesn't seem a good idea.

Could you explain your last paragraph, ie how I can track that SPAM is doing something useful, ie package update.

How I can use more parallel processes?

Is it matters what to update first, ie ABAP component or BASIS? ... maybe it;s because I'm trying to update BASIS first? Thanks!

[former_member185031]

Hi Aleks,

You will have to keep digging the log directory for any file with recent time stamp to understand if there is any progress. Also if my understanding is currect you would not be able to login into system due to SYNTAX_ERROR. So at this time you cannot set any parallel process.

This is an IDES system, so may be you can give it a try through OS. Please see the last answer of this thread.

http://scn.sap.com/thread/727388

Regards,

Subhash

[paul_power]

Dear John,

It is technically possible to apply support packages to IDES but it is not recommended.

What is the list of support package being imported?

Are the logs in

usr/sap/trans/tmp

and

usr/sap/trans/log

being updated regularly ?

What is being written to the current SLOG?

regards,

Paul

[Former Member]

Hello Paul,

Thanks for the reply.

The SLOG only updates onces I restarted SAINT.

The only error in the SLOG is ERROR: RFC function TRINT_PROGRESS_INDICATOR returned 18.

I have checked every where online for a fix but there seems to be no answer yet in all the links I have checked.

I will apreciate your help.

I am just applying QIE at the moment - K-20000INQIE.SAR...I intend to put EWN 7.02 on it.

[Former Member]

I mean't EWM not EWN.

The log is here below:

START CMDIMPORT	CEG L	20130519144820	CEGADM	ACCE 20130519144819978
STOP  CMDIMPORT	CEG L	20130519144826	CEGADM	ACCE 20130519144819978
START DD IMPORT	CEG H	20130519145402	CEGADM	ACCE 20130519145402123
STOP  DD IMPORT	CEG H	20130519145602	CEGADM	ACCE 20130519145402123
START DD ACTIVATION	CEG A	20130519145605	CEGADM	ACCE
START tp_getprots	CEG J	20130519145606	CEGADM	ACCE
STOP  tp_getprots	CEG J	20130519153152	CEGADM	ACCE
STOP  DD ACTIVATION	CEG A	20130519153153	CEGADM	ACCE
START imp all	CEG	20130519153155	CEGADM	ACCE 20130519153154888

INFO: event SAP_IMPORT_START triggered successfully

START DD IMPORT	CEG H	20130519153155	CEGADM	ACCE 20130519153154888
STOP  DD IMPORT	CEG H	20130519153155	CEGADM	ACCE 20130519153154888
START DISTRIBUTION OF DD-O CEG S	20130519153155	CEGADM	ACCE 20130519153154888
START tp_getprots	CEG S	20130519153156	CEGADM	ACCE 20130519153154888
STOP  tp_getprots	CEG S	20130519153206	CEGADM	ACCE 20130519153154888
STOP  DISTRIBUTION OF DD-O CEG S	20130519153206	CEGADM	ACCE 20130519153154888
INFO  TBATG CONVERSION OF  CEG N	not needed	CEGADM	ACCE 20130519153154888

INFO: apg locked (anticipatory program generation)

START MOVE NAMETABS	CEG 6	20130519153206	CEGADM	ACCE 20130519153154888
START tp_getprots	CEG P	20130519153207	CEGADM	ACCE 20130519153154888
STOP  tp_getprots	CEG P	20130519153252	CEGADM	ACCE 20130519153154888
STOP  MOVE NAMETABS	CEG 6	20130519153252	CEGADM	ACCE 20130519153154888
START MAIN IMPORT	CEG I	20130519153252	CEGADM	ACCE 20130519153154888
STOP  imp all	CEG   7006 20130519171247	CEGADM	ACCE 20130519153154888

ERROR: RFC function TRINT_PROGRESS_INDICATOR returned 18

START imp all

CEG

20130519172103

CEGADM

ACCE 20130519172102993

INFO: event SAP_IMPORT_START triggered successfully

START DD IMPORT	CEG H	20130519172104	CEGADM	ACCE 20130519172102993
STOP  DD IMPORT	CEG H	20130519172104	CEGADM	ACCE 20130519172102993
INFO  TBATG CONVERSION OF  CEG N	not needed	CEGADM	ACCE 20130519172102993
START MOVE NAMETABS	CEG 6	20130519172105	CEGADM	ACCE 20130519172102993
START tp_getprots	CEG P	20130519172105	CEGADM	ACCE 20130519172102993
STOP  tp_getprots	CEG P	20130519172108	CEGADM	ACCE 20130519172102993
STOP  MOVE NAMETABS	CEG 6	20130519172109	CEGADM	ACCE 20130519172102993
START MAIN IMPORT	CEG I	20130519172109	CEGADM	ACCE 20130519172102993
START imp all	CEG	20130519191308	CEGADM	ACCE 20130519191308186

INFO: event SAP_IMPORT_START triggered successfully

START DD IMPORT	CEG H	20130519191308	CEGADM	ACCE 20130519191308186
STOP  DD IMPORT	CEG H	20130519191309	CEGADM	ACCE 20130519191308186
INFO  TBATG CONVERSION OF  CEG N	not needed	CEGADM	ACCE 20130519191308186
STOP  imp all	CEG   7006 20130519194109	CEGADM	ACCE 20130519172102993

ERROR: RFC function TRINT_PROGRESS_INDICATOR returned 18

STARTSTOP  imp all

CEG   7006 20130519194111

CEGADM

ACCE 20130519191308186

ERROR: RFC function TRINT_PROGRESS_INDICATOR returned 18

START imp all

CEG

20130519201758

CEGADM

ACCE 20130519201758536

INFO: event SAP_IMPORT_START triggered successfully

START DD IMPORT	CEG H	20130519201759	CEGADM	ACCE 20130519201758536
STOP  DD IMPORT	CEG H	20130519201759	CEGADM	ACCE 20130519201758536
INFO  TBATG CONVERSION OF  CEG N	not needed	CEGADM	ACCE 20130519201758536
START tp_getprots	CEG P	20130519201800	CEGADM	ACCE 20130519201758536
STOP  tp_getprots	CEG P	20130519202015	CEGADM	ACCE 20130519201758536
START MOVE NAMETABS	CEG 6	20130519202015	CEGADM	ACCE 20130519201758536
START tp_getprots	CEG P	20130519202015	CEGADM	ACCE 20130519201758536
STOP  tp_getprots	CEG P	20130519202017	CEGADM	ACCE 20130519201758536
STOP  MOVE NAMETABS	CEG 6	20130519202017	CEGADM	ACCE 20130519201758536
START MAIN IMPORT	CEG I	20130519202017	CEGADM	ACCE 20130519201758536
START imp all	CEG	20130519205336	CEGADM	ACCE 20130519205335930

INFO: event SAP_IMPORT_START triggered successfully

START DD IMPORT	CEG H	20130519205336	CEGADM	ACCE 20130519205335930
STOP  DD IMPORT	CEG H	20130519205336	CEGADM	ACCE 20130519205335930
INFO  TBATG CONVERSION OF  CEG N	not needed	CEGADM	ACCE 20130519205335930

[paul_power]

Hi John,

It doesnt look like its causing the issue but TRINT_PROGRESS_INDICATOR returned 18 is often due to using tp and R3trans tools which are old (over 4 months old I would consider updating to the latest available patch levels for your release)

Could you attach screenshots of the current contents of 

usr/sap/trans/tmp

and

usr/sap/trans/log

regards,

Paul

[Former Member]

Hi Paul,

I actually upgraded the kernel to 402 (SAPEXE_402-20006748.SAR and SAPEXEDB_402-20006747.SAR) before I started the addon installation. So I am on the latest Kernel SP.

I already uninstalled the system and started afresh again. What I have noticed is that I get the RFC  error (RFC function TRINT_PROGRESS_INDICATOR) in SLOG when I terminate the SAINT operation and re-start it without deleting the content of tmp folder. If I restore from a backup for example, and initiate the SAINT operation the first time, I do not get the RFC error.

One more thing I have noticed is that the file SAPRUPGM in /tmp stops updating once it gets to the message - "Object still has to be migrated"

Before it gets here...it was just "Delete flag set" for all objects. Is this an issue?

4 E  531 Unknown message with "LIMU" "WAPP" "Z_BAIO_SUE_1

WEBBROWSER.HTM" "Delete flag set"

4 E  531 Unknown message with "R3TR" "SXCI" "/SAPSLL/BP_HR_BANK" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "/SAPSLL/BP_HR_GEN" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "/SAPSLL/BP_HR_ROLES" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "/OPT/VIM_CHECK_MIGO" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "ZPUR_DOCUMENT_BADI" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "DPR_TTO_STAT" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "ZHRWPC_PCR" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "ZISR_RU01" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "ZISR_RU03" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "ZP00" "Object still has to be migrated"

4 E  531 Unknown message with "R3TR" "SXCI" "ZQISR1_IF01" "Object still has to be migrated"

content of tmp and log path are attached.

[Former Member]

Hello,

I have re-installed and tried to apply the support package again and I still the phase IMPORT_PROPER keeps running endlessly. ..and no error anywhere in the logs.

Can anyone help with ideas please?

Can I install an add on from the OS level using tp command?

Thank you

[former_member144433]

Hi John,

It is not recommended and supported to install the addon using the tp command in the system. The addons should be installed or upgraded using the SAINT or SUM tool.

Regarding the hanging status of the import_proper can you please check if the below steps assist

you in resolving the issue.

Ensure that no tp processes are running at the OpSys level before proceeding with the next steps.

Ensure that there exists no clogged entries in TRBAT,TRJOB,TRBATS & TPSTAT table entries. If exists remove them.

Please rename all the files under /trans/tmp, or relocate them to another temp directory.

Ensure that RDDIMPDP job is scheduled in ALL clients including

client 000 as DDIC user.

Repeat the hanging phase.

Thank You.

Regards,

Deepika