merged columns after excel export from deskI

[Former Member]

Dear All,

after installation of sp6 in R3, the desktop intelligence reports, when saved into an excel format, are merging many columns in the table of the report. More precisely, if I have a table with two columns, the first column will be the result, for instance, of the excel columns from a to h, and the second table column will be the result of merging from i to p.

There is no issue related to alignement in this case. No other element is inside the report

Moving the table at the top and left of the page does not solve the problem.

Many thanks

F.

Below the installation details:

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desktop installations:
S.O. Microsoft windows 7 Enterprise 32 bit

desktop intelligence version: 12.6.0

adobe shockwave player 11

adobe reader X 10.1.0

adobe player 11 Activex 11.4.402.278

java 6 update 13 ver 6.0.130

k-lite codec 9.5.5

lotus notes 8.5.3

office 2010      versione 14.0.6029.1000

pdf 24 creator 4.4.0

pdf creator 1.6.1

tex pad 4.7

VLC 2.0.5

---------------------------------------------------------------------------------
bo server installation:

Environment  PROD

PC Vendor  Phoenix Technologies LTD
BIOS Name  PhoenixBIOS 4.0 Release 6.0
Serial Number  VMware-42 0f d2 61 b4 6f 5f 54-9c 54 f0 ba ce 18 83 27
Computer Model  VMware Virtual Platform
Processor Name1  Intel(R) Xeon(R) CPU X7460 @ 2.66GHz
Processor Name2  Intel(R) Xeon(R) CPU X7460 @ 2.66GHz
Tot RAM  8192 MB

  Microsoft(R) Windows(R) Server 2003, Enterprise Edition 5.2.3790
Service Pack  2.0
Patches installed
Lista Patches
?
Security Update for Windows Server 2003 (KB2079403)
Security Update for Windows Server 2003 (KB2115168)
Security Update for Windows Server 2003 (KB2229593)
Security Update for Windows Server 2003 (KB2296011)
Security Update for Windows Server 2003 (KB2347290)
Security Update for Windows Server 2003 (KB2360937)
Security Update for Windows Server 2003 (KB2378111)
Security Update for Windows Server 2003 (KB2387149)
Security Update for Windows Server 2003 (KB2393802)
Security Update for Windows Server 2003 (KB2412687)
Security Update for Windows Server 2003 (KB2416451)
Security Update for Windows Server 2003 (KB2419635)
Security Update for Windows Server 2003 (KB2423089)
Security Update for Windows Server 2003 (KB2440591)
Security Update for Windows Server 2003 (KB2443105)
Security Update for Windows Server 2003 (KB2476490)
Security Update for Windows Server 2003 (KB2478960)
Security Update for Windows Server 2003 (KB2478971)
Security Update for Windows Server 2003 (KB2483185)
Security Update for Windows Server 2003 (KB2485663)
Security Update for Windows Server 2003 (KB2503665)
Security Update for Windows Server 2003 (KB2506212)
Security Update for Windows Server 2003 (KB2507618)
Security Update for Windows Server 2003 (KB2507938)
Security Update for Windows Server 2003 (KB2508272)
Security Update for Windows Server 2003 (KB2508429)
Security Update for Windows Server 2003 (KB2509553)
Security Update for Windows Server 2003 (KB2510587)
Security Update for Windows Server 2003 (KB2535512)
Security Update for Windows Server 2003 (KB2536276-v2)
Security Update for Windows Server 2003 (KB2544521)
Security Update for Windows Server 2003 (KB2544893)
Security Update for Windows Server 2003 (KB2544893-v2)
Security Update for Windows Server 2003 (KB2555917)
Security Update for Windows Server 2003 (KB2559049)
Security Update for Windows Server 2003 (KB2562937)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Server 2003 (KB2566454)
Security Update for Windows Server 2003 (KB2567053)
Security Update for Windows Server 2003 (KB2567680)
Security Update for Windows Server 2003 (KB2570222)
Hotfix for Windows Server 2003 (KB2570791)
Security Update for Windows Server 2003 (KB2570947)
Security Update for Windows Server 2003 (KB2572069)
Security Update for Windows Server 2003 (KB2584146)
Security Update for Windows Server 2003 (KB2585542)
Security Update for Windows Server 2003 (KB2586448)
Security Update for Windows Server 2003 (KB2592799)
Security Update for Windows Server 2003 (KB2598479)
Security Update for Windows Server 2003 (KB2603381)
Security Update for Windows Server 2003 (KB2604078)
Update for Windows Server 2003 (KB2616676-v2)
Security Update for Windows Server 2003 (KB2618444)
Security Update for Windows Server 2003 (KB2618451)
Security Update for Windows Server 2003 (KB2620712)
Security Update for Windows Server 2003 (KB2621440)
Security Update for Windows Server 2003 (KB2624667)
Security Update for Windows Server 2003 (KB2631813)
Security Update for Windows Server 2003 (KB2633171)
Hotfix for Windows Server 2003 (KB2633952-v2)
Security Update for Windows Server 2003 (KB2638806)
Security Update for Windows Server 2003 (KB2639417)
Security Update for Windows Server 2003 (KB2641653)
Update for Windows Server 2003 (KB2641690-v2)
Security Update for Windows Server 2003 (KB2644615)
Security Update for Windows Server 2003 (KB2645640)
Security Update for Windows Server 2003 (KB2646524)
Security Update for Windows Server 2003 (KB2647516)
Security Update for Windows Server 2003 (KB2647518)
Security Update for Windows Server 2003 (KB2653956)
Security Update for Windows Server 2003 (KB2655992)
Security Update for Windows Server 2003 (KB2656358)
Security Update for Windows Server 2003 (KB2656376)
Security Update for Windows Server 2003 (KB2656376-v2)
Security Update for Windows Server 2003 (KB2659262)
Security Update for Windows Server 2003 (KB2660465)
Security Update for Windows Server 2003 (KB2675157)
Security Update for Windows Server 2003 (KB2676562)
Security Update for Windows Server 2003 (KB2685939)
Security Update for Windows Server 2003 (KB2686509)
Security Update for Windows Server 2003 (KB2691442)
Security Update for Windows Server 2003 (KB2695962)
Security Update for Windows Server 2003 (KB2698032)
Security Update for Windows Server 2003 (KB2698365)
Security Update for Windows Server 2003 (KB2699988)
Security Update for Windows Server 2003 (KB2705219)
Security Update for Windows Server 2003 (KB2707511)
Security Update for Windows Server 2003 (KB2709162)
Security Update for Windows Server 2003 (KB2712808)
Security Update for Windows Server 2003 (KB2718523)
Update for Windows Server 2003 (KB2718704)
Security Update for Windows Server 2003 (KB2719985)
Security Update for Windows Server 2003 (KB2722913)
Security Update for Windows Server 2003 (KB2724197)
Security Update for Windows Server 2003 (KB2727528)
Security Update for Windows Server 2003 (KB2731847)
Update for Windows Server 2003 (KB2736233)
Security Update for Windows Server 2003 (KB2742604)
Security Update for Windows Server 2003 (KB2744842)
Update for Windows Server 2003 (KB2748349)
Update for Windows Server 2003 (KB2749655)
Security Update for Windows Server 2003 (KB2753842-v2)
Hotfix for Windows Server 2003 (KB2756822)
Security Update for Windows Server 2003 (KB2758857)
Security Update for Windows Server 2003 (KB2761226)
Security Update for Windows Server 2003 (KB2761465)
Security Update for Windows Server 2003 (KB2770660)
Security Update for Windows Server 2003 (KB2778344)
Security Update for Windows Server 2003 (KB2779030)
Hotfix for Windows Server 2003 (KB2779562)
Security Update for Windows Server 2003 (KB2780091)
Security Update for Windows Server 2003 (KB2792100)
Security Update for Windows Server 2003 (KB2797052)
Security Update for Windows Server 2003 (KB2799329)
Security Update for Windows Server 2003 (KB2799494)
Security Update for Windows Server 2003 (KB2807986)
Security Update for Windows Server 2003 (KB2808735)
Security Update for Windows Server 2003 (KB2809289)
Security Update for Windows Server 2003 (KB2813170)
Security Update for Windows Server 2003 (KB2817183)
Security Update for Windows Server 2003 (KB2820197)
Security Update for Windows Server 2003 (KB2820917)
Security Update for Windows Server 2003 (KB2829361)
Security Update for Windows Server 2003 (KB2829530)
Security Update for Windows Server 2003 (KB923561)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Server 2003 (KB925902-v2)
Security Update for Windows Server 2003 (KB926122)
Update for Windows Server 2003 (KB927891)
Security Update for Windows Server 2003 (KB929123)
Security Update for Windows Server 2003 (KB932168)
Security Update for Windows Server 2003 (KB933854)
Security Update for Windows Server 2003 (KB941569)
Security Update for Windows Server 2003 (KB944653)
Security Update for Windows Server 2003 (KB946026)
Update for Windows Server 2003 (KB948496)
Security Update for Windows Server 2003 (KB950762)
Security Update for Windows Server 2003 (KB950974)
Security Update for Windows Server 2003 (KB952004)
Security Update for Windows Server 2003 (KB952069)
Security Update for Windows Server 2003 (KB952954)
Security Update for Windows Server 2003 (KB953298)
Security Update for Windows Server 2003 (KB954155)
Update for Windows Server 2003 (KB955759)
Security Update for Windows Server 2003 (KB956572)
Security Update for Windows Server 2003 (KB956802)
Security Update for Windows Server 2003 (KB956844)
Security Update for Windows Server 2003 (KB958469)
Security Update for Windows Server 2003 (KB958644)
Security Update for Windows Server 2003 (KB959426)
Security Update for Windows Server 2003 (KB960803)
Security Update for Windows Server 2003 (KB960859)
Security Update for Windows Server 2003 (KB961501)
Security Update for Windows Server 2003 (KB967723)
Security Update for Windows Server 2003 (KB969059)
Update for Windows Server 2003 (KB971029)
Security Update for Windows Server 2003 (KB971032)
Security Update for Windows Server 2003 (KB971657)
Security Update for Windows Server 2003 (KB972270)
Security Update for Windows Server 2003 (KB973507)
Security Update for Windows Server 2003 (KB973540)
Update for Windows Server 2003 (KB973815)
Security Update for Windows Server 2003 (KB973869)
Security Update for Windows Server 2003 (KB973904)
Security Update for Windows Server 2003 (KB974112)
Security Update for Windows Server 2003 (KB974318)
Security Update for Windows Server 2003 (KB974392)
Security Update for Windows Server 2003 (KB974571)
Security Update for Windows Server 2003 (KB975025)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Server 2003 (KB975560)
Security Update for Windows Server 2003 (KB975562)
Security Update for Windows Server 2003 (KB975713)
Security Update for Windows Server 2003 (KB977816)
Security Update for Windows Server 2003 (KB977914)
Security Update for Windows Server 2003 (KB978338)
Security Update for Windows Server 2003 (KB978542)
Security Update for Windows Server 2003 (KB978601)
Security Update for Windows Server 2003 (KB978695)
Security Update for Windows Server 2003 (KB979309)
Security Update for Windows Server 2003 (KB979482)
Security Update for Windows Server 2003 (KB979687)
Security Update for Windows Server 2003 (KB979907)
Security Update for Windows Server 2003 (KB980232)
Security Update for Windows Server 2003 (KB980436)
Security Update for Windows Server 2003 (KB981322)
Security Update for Windows Server 2003 (KB982132)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB2758696)
MSXML 4.0 SP2 (KB973688)
Applicazioni installate

Installed software list on server
?
7-Zip 9.20
Windows Server 2003 Service Pack 2
Shared ICU Libraries for Teradata 13.10.0.2
McAfee VirusScan Enterprise
System Center Operations Manager 2007 R2 Agent
Java(TM) 6 Update 3
Microsoft SQL Server 2005 Analysis Services 9.0 OLEDB Provider
SAP BusinessObjects Enterprise XI 3.1 SP5 Update
SAP BusinessObjects Enterprise XI 3.1 SP3
Microsoft Visual C++ 2005 Redistributable
Teradata GSS Client nt-i386  13.10.3.1
Microsoft Visual C++ 2005 Redistributable
IBM Tivoli Storage Manager Client
ODBC Driver for Teradata 13.10.0.7
McAfee Agent
SAP BusinessObjects Enterprise XI 3.1 FP 3.6 Update
MySQL Connector/ODBC 5.1
SAP BusinessObjects Enterprise XI 3.1 SP6 Update
SAP BusinessObjects Enterprise XI 3.1 FP 3.5
VMware Tools

[Former Member]

Hi,

I am experiencing the same issue, was this issue resolved by SAP. If so which FP?

regards,

Albert

[Former Member]

Please check the fixed issues list for 3.1 SP6 FP3 and find whether your issue has been resolved.

@service.sap.com --> software downloads--> A-Z index--> SBOP Enterprise --> BO XI 3.1

[Former Member]

It was fixed in Service Pack 6 FixPack 6.2 . I will test and revert

ADAPT01688089

Description: When you export a Desktop Intelligence report to Excel, extra columns are added to the Excel document.

New Behaviour: The problem is resolved.

[dilyan_bossakov]

Hi Albert,

The case is fixed in FixPack 6.2. Did you updated the BOBJ Client Tools? Please provide me the file version of "report.dll" located in:

"<BOBJ install directory>\Business Objects\BusinessObjects Enterprise 12.0\win32_x86".

Please give us feedback when you're done.

[Former Member]

applied FixPack 6.2 and all is sorted now

[dilyan_bossakov]

Hi Francesca,

The problem is described in Fixpack 6.2. You must wait 33th week of this year. That's info from SAP support.

[Former Member]

We have the same problem with SP6. No answer from SAP yet.

[Former Member]

Any answers from SAP asap please? I am currently migrating deski reports from XIR2 to 3.1 SP6. In XIR2, the reports can be exported to Excel properly, but I have same issue after migrating the report to BOBJ 3.1 SP6. I searched on Internet but cannot find a solution for this.