Employee data not updated in WC

[Former Member]

Hello experts,

I'm facing the following issue related to employee data in WebClient.

I've created the sales organizational unit with the relevant departments and positions.

After I've associated the relevant employees to the positions.

When I check the employee data in the WebClient, I'm able to see the information related to the employee Manager.

After I change the employee position to another department, his superior is also changed. But when I check the employee information in the webclient, the Manager information has not been updated.

Is there any process to update this kind of information?

Thanks in advance.

Best regards,

Susana

[Former Member]

Susana,

Could the issue be related to validity dates?

How has the validity period been set on the change you made?  When are the change made valid from and does the view date of the org. model corresponds to this date.

If you change the view date are you then able to see the change?

Best regards
JW

[Former Member]

Hello JW,

The validity dates seams to be alright.

The strange thing is that only happen in productive system.

Want do you mean with "change the view data"?

Thanks.

Best Regards,

Susana