on 08-13-2013 1:50 PM
Hi all
From a Service Notification (iw51,iw52) I have the possibilty to create a sales order. I would like to assign existing service notifcation to other sales orders.
How can I achieve that? I would like to assign a single sales order to multiple service notifications.
Example:
Service Notification - Sales Order
SM1 SO1
SM2 SO1
SM3 SO2
SM4 SO3
Thanks in advance and regards
Marco
Hi
As per my knowledge you can assign sale document type to notification in OIM9 and there is 1:1 relation in notification. What is your business process? Why do you want to assign one notification to multiple sale orders? Why dont you create 2nd sale order w.r.t to first sale order. With this it will reflect in document flow of notification.
Thank$
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Hi,
You can achieve this through development.
1. Create ZTABLE which holds Notifications (status-In process) of same Functional Location or ship to.
2. when you are creating spare parts order for service Notification, System should search for notification in ZTABLE Based on same Functional location.
3. We don't have document flow table in customer service like we have in SD. This will handled by program.
Thank$
Hidayath
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Hi,
We will be ab;le to assign only one sales order toa notification as shown below (OIM9) t-code:
The below screen print is an example of a standard setting (S3 - Notification type) that can be used for a Repair and Return process scenario: You can see the repair order type - RAS being assigned to the service notification.
Please let me know your business scenario so that I can help you better.
Regards
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An example for my business case:
I have two computers that I want to repair. We make for each equipment one service notification. Now I would like to send spare parts concerning the two computers (and service notification). I do not want to create two sales orders (for each service notification one). I would like to create one sales order and connect both service notifications to this service order.
Regards
Marco
Hi
SAP best practice is to create two notifications for two computers you want to repair. If these are coming from same customer then you can create one notification and one repair order with two line items. What is the issue in creating one notification and repair order for two computers?
Thank$
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