CR2008 SP3 Exception of type "Load report failed"

[Former Member]

Hi,

I'm using CRRuntime_12_3_mlb.msi (CR2008 SP3),

While creating an instance for report document i am getting the following error:

Message: Exception of type 'System.Web.HttpUnhandledException' was thrown.

Stack:    at System.Web.UI.Page.HandleError(Exception e)

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

   at System.Web.UI.Page.ProcessRequest()

   at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)

   at System.Web.UI.Page.ProcessRequest(HttpContext context)

   at ASP.net_reports_crystalviewer_aspx.ProcessRequest(HttpContext context)

   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception:

Message: Load report failed.

Stack:    at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)

   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)

   at ChameleonNET.CrystalViewer.Page_Load(Object sender, EventArgs e) in C:\inetpub\wwwroot\ChameleonNET\NET\Reports\CrystalViewer.aspx.vb:line 70

   at System.Web.UI.Control.OnLoad(EventArgs e)

   at System.Web.UI.Control.LoadRecursive()

   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Remarkably, I using the same configuration (HW and SW) on other sites and it works without any problems.

Any suggestions?

Thank you,

Steve

[former_member11696 · Accepted solution]

Hi Steve,

Is this on the DEV PC or runtime WEB Server?

What OS and version of IIS are you using?

CR 2008 is 32 bit only so the app pool must also be in 32 bit mode.

Don

[Former Member · Accepted solution]

Hi Don,
Thank you for your reply.

CR2008 is running on IIS server.

We using W2K3 32bit and IIS6.

Thank you,

Steve

[former_member11696 · Accepted solution]

OK, typically then it's a permission issue. Use Procmon from Microsoft and follow the process in your app. Look for Access Denied errors or Not Found.

Could be a share to the Windows \temp folder also...

You should also upgrade to SP 4 at least, it's available for download still. ( We are still working on getting all of the patches available on this site.. )

Don