SBOP 4.0 This server is considered failed because it has stopped 5 time(s) in 60 minute(s).

[former_member226585]

Hello, please help me solve this trouble:

what a problem, comrades?

[former_member190781 · Accepted solution]

Hi Evgeniy ,

On RHEL 6, CR2011 Services are not supported on any patch for 4.0. Please read PAM for SP05+

CR2013 is supported for RHEL6 on BI 4.1 SP01 RTM release.

Refer KBA: 1908300 - Is CR2013 supported on Redhat6

Hope it answers your query. For more information you can check PAMs.

Regards,

Sohel

[Former Member]

Hi Evgeniy,

Is this the only service on the CMS having this issue? If not, try restarting the entire SIA, to see if they all come up. I've noticed that sometimes the services don't always start up cleanly. Thus, they get into this funky state. A restart of the SIA normally clears this up.

If it doesn't, turn on (High) tracing on the service, attempt to the start the service up, and see what it says within it. This will give you a better understanding of what the issue is. As the log file that you've attached isn't pertinent enough to help you.

Hopefully this helps. Thanks,

-Victor

[Former Member]

Check this KB

1694425  - RAS fails to start, "This server is considered failed because it has stopped 5 time(s) i...

[former_member226585]

My OS - RedHat linux 6.3

[denis_konovalov]

Crystal Reports 2011 servers (including RAS) are not supported on RHEL 6.3 -- it is noted in the PAR/Supported platforms guide.