Promise to pay and dunning run interaction

Former Member · ‎09-20-2013

Hi,

I have the following problem:

during the dunning run (performed since we use Dunning by collection strategy method for collection), the open items that have a promise to pay in it are excluded from the dunning balance.

The requirement of our customer is to include them.

Unfortunately, we are not able to do this.

Does anyone have some suggestions about it?

Thanks and regards.

Ermanno

AmlanBanerjee · ‎09-25-2013

Hi Ermanno,

P2P are assessed against "fulfillment" rather than dunned. If a customer does not pay, then the fulfillment history will show non-payment.

Moreover,there is already a valuation run, FP2P, which basically checks for the fulfillment of the payment amount for the P2P.If it is not, then it breaks the P2P.

Having said that,you have to configure business rules around P2P in the BRF workbench if you want to perform any check on the P2P during the dunning run.

Say you want to have a different collection step for those customers, who have 3 broken P2P in a particular period, then you have to define a constant expression with expression type 00CN001 and use that in another expression type of 0FICADR001 to count the no. of P2P broken and then determine a separate collection step for those items

Hope it helps

Thanks,

Amlan

Former Member · ‎09-25-2013

Hi Amlan,

the problem is a little different, I'm afraid: if a P2P is not fulfilled, it appears as "broken" in the system, as expected; the problem is that the open items on which the p2p was set are still not processed by the dunning run.

Thanks and regards.

Ermanno

Former Member · ‎07-18-2014

Hi Ermanno,

Please check the command line 555 in FKK_SAMPLE_1708 that generates dunning proposal. You will realize the FM is deleting all P2P item (DFKKOP-ABWTP = 'P'). That's why system is not generating dunning proposal for such kind of items.

Mehmet,

Former Member · ‎07-20-2014

In additionally, if you wan't to include items that you mantiones above You have to run mass activity (check bte 1748) valuate promise to pay first before dunning run.