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BRF+ Social Services

kutjohn
Active Participant
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Can anyone give a step by step instruction on how to use the BRF+ Social Services.

Action Types----->CRM Activity,CRM Case Note,CRM Message,CRM WR Message.

Expression Types------>Read CRM BP,Read CRM Transaction,CRM Search,Read CRM Web Request.

I have created a new application following the steps given here Building a Tax Calculation Application - Business Rule Framework plus (BRFplus) - SAP Library

I'm a rookie in BRF+, so please be kind enough to explain it in simple terms.

Thanks and regards

JP

Accepted Solutions (1)

Accepted Solutions (1)

former_member190447
Participant
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Have a look at , describing how decision services for social services can look like and how to build them. If you have questions, just come back to me.

Regards,

Wolfgang

kutjohn
Active Participant
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Hi Wolfgang,

Very nice document. Can see a lot of effort put into making that document.But that wasn't exactly what I was looking for.I wanted to know how I can use the highlighted expressions and actions in the screen captures given below.

Regards JP

former_member190447
Participant
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These expression types were added by CRM. They should be described in the CRM documentation. We don't have any examples from our (DSM development) side.

I'll forward your question to a colleage at CRM.

Regards,

Wolfgang

kutjohn
Active Participant
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Hi Wolfgang,

That's very nice of you.Thank you.

Regards JP

Former Member
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did u get more info on your query with any other thread?? m looking for same info.

Answers (1)

Answers (1)

Former Member
0 Kudos

You can add application comp as CRM-IPS then you will able to use them