SYSTEM_DATA_ALREADY_FREE error in CRM

[Former Member]

Hi everyone,

Issue with one of our CRM webUI client.

When try to launch WebUI it shows "error while retrieving your query".

At back end it shows ST22 dump "SYSTEM_DATA_ALREADY_FREE" . For this i was checking note 1765020.

Our system is WEBCUIF    701    0008    SAPK-70108INWEBCUIF . Can we apply this support patch or not?If yes what will be the steps.

Kindly advice

Some of the lines given below for dump--------

------------------------

Category ABAP Programming Error
Runtime Errors SYSTEM_DATA_ALREADY_FREE
ABAP Program CL_CRM_GENIL_INTERNAL_MODEL===CP
Application Component CA-WUI-GOL-GIL
Date and Time 20.12.2013 08:53:04
	Short text
	It is not allowed to access data that have already been released.
	What happened?
	Error in the ABAP Application Program
	The current ABAP program "CL_CRM_GENIL_INTERNAL_MODEL===CP" had to be
	terminated because it has
	come across a statement that unfortunately cannot be executed.
	What can you do?
	Note down which actions and inputs caused the error.
	To process the problem further, contact you SAP system
	administrator.
	Using Transaction ST22 for ABAP Dump Analysis, you can look
	at and manage termination messages, and you can also
	keep them for a long time.
	Error analysis
	Data in the area "ITAB" that has already been released by the system was
	to be accessed.
	Possible causes:
	- Access using field symbols or parameters to table rows that do not
	exist any more due to the deletion of the row or the table.
	- Access to local data of a subroutine after the subroutine has been
	exited (for example, using global fieldsymbols).
	How to correct the error
	Probably the only way to eliminate the error is to correct the program.
	-
	If the error occures in a non-modified SAP program, you may be able to
	find an interim solution in an SAP Note.
	If you have access to SAP Notes, carry out a search with the following
	keywords:
	"SYSTEM_DATA_ALREADY_FREE" " "
	"CL_CRM_GENIL_INTERNAL_MODEL===CP" or "CL_CRM_GENIL_INTERNAL_MODEL===CM006"
	"CLEANUP_MODEL"

[jorge_ocamposbenito · Accepted solution]

Hi,

Yes, you have to apply this note in your system. To check if a note applies or not you have two ways:

Comparing your Support Package and versión with the note

In this example you have versión 701 and Support package 08 in component WEBUIF. To check this data you have to do this steps:

SP Level column indicates your Support Package installed.

And you have to compare this with support package in SAP Note. That's means that this note is included into this Support Package and, if you has this SP Level or supperior, you don't need to implement this note.

Another way is to load note into your system with SNOTE transaction

If you have checked if, with your SP Level, the note applies to your system. The best way to apply the note is using SNOTE transaction. You have info about SNOTE in this link -->

[Former Member · Accepted solution]

Hi

In our system, WEBCUIF is 70108 so my concern is can i really perform this becoz it will upgrade the support patch?

Do i have to check anything before applying the note?

Also is there any other solution for this error if we dont want to apply this note?

WR

[jorge_ocamposbenito · Accepted solution]

Hi,

Implement the note is the best solution, always. This implementation doesn't upgrade your support package level, only fixes the error.

Regards.

[Former Member · Accepted solution]

Hi, I have applied this note 1765020, but still the error persist. Please advice what next can be done for this? With Regards

[Former Member]

Hi there,

Appreciate your help if you can let me know whether the issue has been resolved? As we are also facing same issue at the moment.

Tried all the available SAP Notes suggested on SDN but all in vain.

We are currently on SAP CRM 7.0 (EhP2).

Your valuable inputs & suggestions is highly appreciated.

Thanks....

Regards,

Abhishek

[silviap1]

Hi guys,

We have the same problem. Any suggestions?

Thanks!