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Cancelled invoice still open

former_member1379176
Participant
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Hi experts,

I have a user who needed to cancel and re-create some billing documents. In a couple of the documents the document flow shows that the cancelled invoice still has a status of "open" and there has already been another invoice created. What might cause the cancelled invoice to remain with the "open" status and is there a way to complete this document so that the new document will clear properly? We are also having the issue with these that the cancellation does not reverse the clearing and so it is still showing in FBL5N. I have read notes on what might cause this and have not found any soultions so far. I'm not sure if this would have anything to do with it but all the problem invoices are for the same customer and for the same material. Any help is greatly appreciated.

Thanks,

Zack

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Answers (6)

Answers (6)

former_member1379176
Participant
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Thanks for all of your input. We have found that we cannot process these through conventional methods and so we will be manually clearing and making sure any needed manual journal entires are made to balance everything correctly.

Former Member
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Hello Zach, I have a similar issue but after get the new invoice and the new accounting document, one of the users created an accounting document (credit memo without reference), and FI team says that the account of the customer is right and that we can leave it like this (the cancellation with open status) is that way how did you resolve it? or what do you mean with manually clearing? did you use other t_codes?

former_member1379176
Participant
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Yes, we fixed the issue by manually creating credits to balance the account correctly. Once the account was balanced we were ok.

former_member1379176
Participant
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We have gone into VF02 to release the document to accounting. It creates the accounting document with status "Not Cleared". From here we need to clear the accounting document. Can this be done manually? The other issue now is that the user had already created a new billing document, and the new document is not cleared. So the document flow looks like thes screen shot below before we release thedocument to accounting. As you can see there is an invoice cancellation with no accounting document that is still open, and then a new invoice with an accounting document. When the user released the cancelled invoice it created the accounting document for the cancelled invoice with a status of not cleared with the other one still not cleared either. We need to clear the cancellation and the new invoice, but so they cler correctly. Does this need to be done in a certain way or a certain order? My concern is that if we clear both of them the balance will be off, so I want to make sure what we do will not cause more problems.

former_member186385
Active Contributor
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Hi,

to clear Accounting document, you have to manually post to respective G/L accounts . to do this use F-26 transaction. Basically this is FI activity

And for your second question, you have to first create accounting document for the cancellation and then re-create Billing document which will in-turn hit accounting

when you try to release manually to accounting document from VF02-->BILLING DOCUMENT-->RELEASE ACCOUNTING, Accounting document will be created, if any error blocking creation of accounting document, you have to fix (probably G/L accounts missing or Number range issues will appear)

try and revert

regards,

santosh

Former Member
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Hi Zachary

"We have gone into VF02 to release the document to accounting. It creates the accounting document with status "Not Cleared". From here we need to clear the accounting document. Can this be done manually?"

    Yes It can be clear manually .

Logic here is you had an invoice which was in April but April invoices are cleared and period is closed .Since  you are trying to cancel the Invoice system has generated  the FI entries for that amount but clearing has to be manual .Please speak to your FI consultant ask him to do manual clearing for cancelled Invoice.

Regards

Santosh Verma

former_member1379176
Participant
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In VF02 in cancelled billing document, the posting status of the cancelled invoice is "Error in Accounting Interface". In VOFA the s1 type does not have the posting block checked. The error when trying to clear is message vf208: Automatic clearing of billing document &1 and canc. doc. &2 not poss. Any help is appreciated, we are trying to get these to clear before tomorrow so we can close the period.

Former Member
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Hi Zachary

Please go to Vf02 ,put the invoice number and release .U can refer to below screen shot ,

Please refer to below link for more details

http://scn.sap.com/community/erp/sd/billing/blog/2013/10/22/debugging-tips-how-to-analyze-error-mess...

Regards

Santosh Verma

Lakshmipathi
Active Contributor
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vf208: Automatic clearing of billing document &1 and canc. doc. &2 not poss

You have to release accounting document for the cancelled billing document which as per the screen shot is OPEN.  This will not have any impact as you suspect.  But for that, you need to consider the following:-


If your system version is 4.6, then have a look at the following note and do coding corrections to release an accounting document

  • Note 429513 - VF208 for reversal of a billing document in SD

On the other hand, if your system version is above 4.6C, then have a look at the following note


  • Note 339928 - New cancellation procedure cannot be deactivated

G. Lakshmipathi

Former Member
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Zack,

As explained by others- It must be due to Invoice not released- .

Also, you can cross check whether any posting block applied for your Invoice type in VOFA ,which prevent auto postings..

BR
Srrimaan

Former Member
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Hi

I feel Cancelled Invoices has not been released yep and it has an error .Please check the Cancelled header posting status and let us know .

Also try to click on VF02 release button and see the error message .

Regards

Santosh Verma 

Former Member
0 Kudos

Hi Zack,

Try to release the cancellation document to accounting via transaction code VFX3 and check for the error that is coming.

Reply with the error that is coming while releasing the document,

Regards,

Ram