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BO 4.1 SP2 Time-Out Problem in WebI

Former Member
0 Kudos

Hello,

I want to modify the Time-Out properties from 20 minutes to 240 minutes for the work in WebI.

I make the change in the files:

  • D:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\warfiles\webapps\BOE\WEB-INF\web.xml
  • D:\SAP BusinessObjects\tomcat\conf\web.xml

The chages works, after 20 minutes of doing nothing., but if I wnat to change the sheet in a Report, the following errors occures:

"An internal error occured whiel calling 'getPages' API. (Error: ERR_WIS_30270) (WIS 30270)"

"An internal error occured whhile calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270) (WIS 30270)"

How can I fix this issue?

Regards

Andreas

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

Hi,

please increse also the Timeout for your Web Intelligence Processing Server to 240 minutes.

Regards

-Seb.

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

I've changed all 3 parameters:

  • ..\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\warfiles\webapps\BOE\WEB-INF\web.xml
  • ..\SAP BusinessObjects\tomcat\conf\web.xml
  • Web Intelligence Processing Server setting Idle Connection Timeout (minutes) from CMC --> Servers

Still WEBI times out after 20 minutes using BOBJ 4.1 SP3.

Any suggestions are welcome.

Thanks,

Lars

Former Member
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have you figured it out yet Lars?

former_member195290
Contributor
0 Kudos

Hi Andreas,

Check the below link for  increase timeout settings for webi.Perform the same and than check once again.

Configuring Business Objects 4.0 Session Timeout Settings | Vyne solutions

Regards,

Javed