Activity from online CRM to MSA

[brandongailey]

When creating an activity in the webUI online CRM system, the activity comes to the calendar on the MSA. The activity shows on the wrong day. *This only happens after March 9th(DST)* For instance, I create an activity on the webUi online CRM system for an 'all day' appointment on March 24th. When this appointment comes down to the MSA, it will show up on the calendar on March 23rd. I have not found a note out their for this issue...

[brandongailey · Accepted solution]

*UPDATE* I was in contact with SAP and I believe they are working on a fix...or just taking forever to respond. Will keep you guys updated on solution.

[Former Member]

Hi Brandon,

I suppose you have SAP CRM Sales Mobile v2.1. So, you have to apply the following SAP note:

1719118 - Activity dates - Inconsistencies between device and CRM

If the SAP Note not resolve your problem, check your time configuration in your IPAD device. It must be 24 hours, not 12 hours.

Regards,

Renzo.

[brandongailey]

Renzo,

This did not work. I did put a incident with SAP to see what they think. I have found nothing that has worked in any OSS notes.

Thanks for trying!

Brandon

[former_member186644]

Hi Brandon,

What version and SP of CRM are you using?

Are the notes below applicable to your system?

854129 Time Zone is filled for Full day activities

904863 Time Displayed wrongly in CRM for All day activity updates

Regards, Gervase

[brandongailey]

Hello Gervase,

Version: EHP2 FOR SAP CRM 7.0

BBPCRM: 702

BBPCRM SP: SAPKU70205

And no those notes are not.

Thanks,

Brandon