Cannot change Due Date in marketing Documents

[vasileiosfasolis]

Hello to all

i have a problem with marketing documents. while they are open-printed, i cannot change the due date. it is grey and read only

the payment terms has one installments and the localization is Cyprus

in another installation with localization Italy i can  edit the due date

do you have any idea about it?

[kothandaraman_nagarajan · Accepted solution]

Hi,

Did you enter unit price in AR invoice? If there is no price, AR invoice is automatically closed regardless of payment terms.

Thanks & Regards,

Nagarajan

[vasileiosfasolis · Accepted solution]

Yes, unit price is entered as normal. Anyone can inform me what are the conditions under which Due Date becomes unchanged on an open document?

Thank you

[kothandaraman_nagarajan · Accepted solution]

Hi,

Same DB created and tested for 8.82 version is that, due date is greyed what ever settings in payment terms.

But other DB, due date is not greyed.

So it may be due to localization problem. Better check with SAP support.

Thanks & Regards,

Nagarajan

[vasileiosfasolis]

Finally, it actually was due to a localization problem. Solved now, by our SAP support specialist.

Thank you all.

[kothandaraman_nagarajan]

Hi,

Thanks for feedback.

Please close this thread by marking correct answer.

Regards,

Nagarajan

[vasileiosfasolis]

I cannot really understand this because we have other examples that are setup like this and yet they are too greyed out. eg:

Any other suggestions?

[jitin_chawla]

Hi,

Is the Document in both the cases, partially paid/credited?

Kind regards,

Jitin

SAP Business One Forum Team

[vasileiosfasolis]

No they are not, both of them are unpaid.

Regards

[former_member186095]

Hi,

You may test this solution:

To change the due date of an installment, perform the following:

1. Open the relevant document and choose the Accounting tab.
2. Click the orange link arrow in the Installments field.
3. In the Installments window, in the Date column, change the required date and choose the OK button.
4. To save the changes, in the sales or purchasing document, choose the Update button.  

it quoted from sap note 1333212 - Changing the due date on installment modifications

Regards,

[vasileiosfasolis]

Nope, can't change the installment date either

[jitin_chawla]

Hi,

Please check Note No. : 941272 regarding the issue.

Kind Regards,

Jitin

SAP Business One Forum Team

[kothandaraman_nagarajan]

Hi,

Please post screen shot above document.

Thanks & Regards,

Nagarajan

[vasileiosfasolis]

Here is a print screen of an example

Also I have included a screen of the respective payment terms since I have seen they might be the cause in similar situations.

Regards

[Former Member]

Hi,

There is a problem in this payment term setup. It has to be 120 days instead of 0 day. That is why the due date had been grayed out.

Thanks,

Gordon

[kothandaraman_nagarajan]

Hi,

Yes, Mr.Gordon is correct. Its due to 0 days.

Thanks & Regards,

Nagarajan