SAP-Authoring tool & TREX

[Former Member]

Hi,

We have installed the auth. tool which is using the portal km as repository. We have installed a TREX and connected with the portal and the ECC. On the TREX we can see the indexes created and in the TREX monitor on the portal that TREX is working but when we try to search on the repository using the auth tool we have this error:

TREX-Error: 7217: TREX Name Server (including back-up servers) is down or not accessable.  (Errorcode 7217)

com.sap.hcm.ls.shared.repository.search.SearchException: TREX-Error: 7217: TREX Name Server (including back-up servers) is down or not accessable.  (Errorcode 7217)

    at com.sap.hcm.ls.shared.repository.search.basic.trex.TrexSearch.throwTrexError(TrexSearch.java:296)

    at com.sap.hcm.ls.shared.repository.search.basic.trex.TrexSearch.queryIndex(TrexSearch.java:217)

    at com.sap.hcm.ls.shared.repository.search.learning.QueryProcessor.performPartialQuery(QueryProcessor.java:326)

    at com.sap.hcm.ls.shared.repository.search.learning.QueryProcessor.performQuery(QueryProcessor.java:173)

    at com.sap.hcm.ls.shared.repository.search.learning.QueryProcessor.submitQuery(QueryProcessor.java:130)

    at com.sap.hcm.ls.las.repository.explorer.search.learning.FreeSearchAction.actionPerformed(FreeSearchAction.java:86)

    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)

    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)

    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)

    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)

    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)

    at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)

    at java.awt.Component.processMouseEvent(Unknown Source)

    at javax.swing.JComponent.processMouseEvent(Unknown Source)

    at java.awt.Component.processEvent(Unknown Source)

    at java.awt.Container.processEvent(Unknown Source)

    at java.awt.Component.dispatchEventImpl(Unknown Source)

    at java.awt.Container.dispatchEventImpl(Unknown Source)

    at java.awt.Component.dispatchEvent(Unknown Source)

    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

    at java.awt.Container.dispatchEventImpl(Unknown Source)

    at java.awt.Window.dispatchEventImpl(Unknown Source)

    at java.awt.Component.dispatchEvent(Unknown Source)

    at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

    at java.awt.EventQueue.access$200(Unknown Source)

    at java.awt.EventQueue$3.run(Unknown Source)

    at java.awt.EventQueue$3.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.awt.EventQueue$4.run(Unknown Source)

    at java.awt.EventQueue$4.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.awt.EventQueue.dispatchEvent(Unknown Source)

    at com.sap.hcm.ls.las.ide.CatchQueue.dispatchEvent(EditorFrame.java:1629)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

    at java.awt.WaitDispatchSupport$2.run(Unknown Source)

    at java.awt.WaitDispatchSupport$4.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.awt.WaitDispatchSupport.enter(Unknown Source)

    at java.awt.Dialog.show(Unknown Source)

    at java.awt.Component.show(Unknown Source)

    at java.awt.Component.setVisible(Unknown Source)

    at java.awt.Window.setVisible(Unknown Source)

    at java.awt.Dialog.setVisible(Unknown Source)

    at com.sap.hcm.ls.las.repository.explorer.search.basic.BaseSearchControl.performSearch(BaseSearchControl.java:122)

    at com.sap.hcm.ls.las.repository.explorer.ExplorerControl.doStartSearch(ExplorerControl.java:1337)

    at com.sap.hcm.ls.las.repository.explorer.ExplorerGui$42.actionPerformed(ExplorerGui.java:1355)

    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)

    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)

    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)

    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)

    at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)

    at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)

    at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)

    at java.awt.Component.processMouseEvent(Unknown Source)

    at javax.swing.JComponent.processMouseEvent(Unknown Source)

    at java.awt.Component.processEvent(Unknown Source)

    at java.awt.Container.processEvent(Unknown Source)

    at java.awt.Component.dispatchEventImpl(Unknown Source)

    at java.awt.Container.dispatchEventImpl(Unknown Source)

    at java.awt.Component.dispatchEvent(Unknown Source)

    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

    at java.awt.Container.dispatchEventImpl(Unknown Source)

    at java.awt.Window.dispatchEventImpl(Unknown Source)

    at java.awt.Component.dispatchEvent(Unknown Source)

    at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

    at java.awt.EventQueue.access$200(Unknown Source)

    at java.awt.EventQueue$3.run(Unknown Source)

    at java.awt.EventQueue$3.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.awt.EventQueue$4.run(Unknown Source)

    at java.awt.EventQueue$4.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.awt.EventQueue.dispatchEvent(Unknown Source)

    at com.sap.hcm.ls.las.ide.CatchQueue.dispatchEvent(EditorFrame.java:1629)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

    at java.awt.WaitDispatchSupport$2.run(Unknown Source)

    at java.awt.WaitDispatchSupport$4.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.awt.WaitDispatchSupport.enter(Unknown Source)

    at java.awt.Dialog.show(Unknown Source)

    at java.awt.Component.show(Unknown Source)

    at java.awt.Component.setVisible(Unknown Source)

    at java.awt.Window.setVisible(Unknown Source)

    at java.awt.Dialog.setVisible(Unknown Source)

    at com.sap.hcm.ls.las.repository.explorer.ExplorerControl.start(ExplorerControl.java:1726)

    at com.sap.hcm.ls.las.repository.adapter.auth.AuthRepAdapter.showRepositoryExplorer(AuthRepAdapter.java:1322)

    at com.sap.hcm.ls.las.ide.RepositoryAccess.showRepositoryExplorer(RepositoryAccess.java:155)

    at com.sap.hcm.ls.las.ide.EditorMenu.toolsmenu_repexplorer(EditorMenu.java:1084)

    at com.sap.hcm.ls.las.ide.EditorMenu$56.actionPerformed(EditorMenu.java:130)

    at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)

    at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)

    at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)

    at javax.swing.DefaultButtonModel.setPressed(Unknown Source)

    at com.sap.hcm.ls.shared.util.swing.help.OnlineHelpButtonModel.setPressed(OnlineHelpButtonModel.java:53)

    at javax.swing.AbstractButton.doClick(Unknown Source)

    at com.sap.plaf.frog.FrogMenuItemUI$MouseInputHandler.mouseReleased(FrogMenuItemUI.java:803)

    at java.awt.Component.processMouseEvent(Unknown Source)

    at javax.swing.JComponent.processMouseEvent(Unknown Source)

    at java.awt.Component.processEvent(Unknown Source)

    at java.awt.Container.processEvent(Unknown Source)

    at java.awt.Component.dispatchEventImpl(Unknown Source)

    at java.awt.Container.dispatchEventImpl(Unknown Source)

    at java.awt.Component.dispatchEvent(Unknown Source)

    at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

    at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

    at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

    at java.awt.Container.dispatchEventImpl(Unknown Source)

    at java.awt.Window.dispatchEventImpl(Unknown Source)

    at java.awt.Component.dispatchEvent(Unknown Source)

    at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

    at java.awt.EventQueue.access$200(Unknown Source)

    at java.awt.EventQueue$3.run(Unknown Source)

    at java.awt.EventQueue$3.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.awt.EventQueue$4.run(Unknown Source)

    at java.awt.EventQueue$4.run(Unknown Source)

    at java.security.AccessController.doPrivileged(Native Method)

    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

    at java.awt.EventQueue.dispatchEvent(Unknown Source)

    at com.sap.hcm.ls.las.ide.CatchQueue.dispatchEvent(EditorFrame.java:1629)

    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

    at java.awt.EventDispatchThread.run(Unknown Source)

Do you have any idea what is happening? We checked the RFC and it´s working without problems.

Thanks a lot and best regards, Sapera

[former_member217429]

Hi Sapera,

the error message means that the NameServer isn't configured well on the Java side . Do you execute the search in the same Portal instance as used for checking the TREX status with TREX Monitor iView?

Best regards,
Mikhail

[Former Member]

Hi,

Sorry for the delay on the reply, I´ve been on leave.  We are executing the search from the Authoring tool , which is a tool used by the SAP Learning Solution (LSO).

In the SAP portal I can see the TREX instance and in the TREX I can see the objects indexed.

Do you have any other idea?

Thanks thanks a lot, Sapera

[former_member217429]

Hi Sapera,

it looks like something wrong with the configuration of the TREX Server on the Java side. May I ask you to create a OSS message for BC-TRX component .

Thanks and best regards,
Mikhail