on 04-04-2014 12:42 AM
Hi,
The BOXI3.1 SP7 feels faster. Logged in and ran a report in Deski without any slowness.
- Is there a documentation on the performance improvement on BOXI3.1 SP7?
- I cannot find the SP7 what's new on http://help.sap.com/boe31sp7 nor Supported Platforms Guide, where are they?
Thank you in advance,
Jin-Chong
Hi,
Did you run into any issues installing BOE3.1 SP7?
I installed it yesterday on my sandbox and the SIA is no longer starting.
The SAP support lady told me there's an known issue with the installation. Waiting for her update.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm on Windows Server 2008 R2 SP1.
The installation logs is a 250MB file (SAP has it).
Following are the only logs we could get so far from C:\Windows\System32\LogFiles\Apache:
[2014-05-08 11:01:01] [info] Running Service...
[2014-05-08 11:01:01] [info] Starting service...
[2014-05-08 11:01:01] [173 javajni.c] [error] The specified module could not be found.
[2014-05-08 11:01:01] [924 prunsrv.c] [error] Failed creating java E:\Business Objects\javasdk\jre\bin\server\jvm.dll
[2014-05-08 11:01:01] [1179 prunsrv.c] [error] ServiceStart returned 1
[2014-05-08 11:01:01] [info] Run service finished.
[2014-05-08 11:01:01] [info] Procrun finished.
[2014-05-08 11:05:47] [info] Running Service...
[2014-05-08 11:05:47] [info] Starting service...
[2014-05-08 11:05:47] [173 javajni.c] [error] The specified module could not be found.
[2014-05-08 11:05:47] [924 prunsrv.c] [error] Failed creating java E:\Business Objects\javasdk\jre\bin\server\jvm.dll
[2014-05-08 11:05:47] [1179 prunsrv.c] [error] ServiceStart returned 1
[2014-05-08 11:05:47] [info] Run service finished.
[2014-05-08 11:05:47] [info] Procrun finished.
[2014-05-08 11:05:57] [info] Running Service...
[2014-05-08 11:05:57] [info] Starting service...
[2014-05-08 11:05:57] [173 javajni.c] [error] The specified module could not be found.
[2014-05-08 11:05:57] [924 prunsrv.c] [error] Failed creating java E:\Business Objects\javasdk\jre\bin\server\jvm.dll
[2014-05-08 11:05:57] [1179 prunsrv.c] [error] ServiceStart returned 1
[2014-05-08 11:05:57] [info] Run service finished.
[2014-05-08 11:05:57] [info] Procrun finished.
Hi Denis,
I have 2 files under the folder " E:\Business Objects\javasdk\jre\bin\server\":
jvm.dll
Xusage.txt
Below is the answer from SAP (just got it):
<<<<<<<
Hi Ghassan,
As discussed, this is a known issue with BO 3.1 SP7 upgrade.
We had seen these issues previously wherein SIA does not start after
upgrading to BO 3.1 SP7.
One of the workaround is:
Replace win32_x86 from running environment. You will find it at below
link:
<<link removed by me>>
If that does not resolve the issue, un-installing and re-installing BO
patch might help. But make sure to follow best practices of
installation if you chose to re-install it. Refer below KBA for best
practices:
1952120 - SAP BusinessObjects (XI 3.1 and BI 4.0) Installation
pre-requisites & best practices
There is discussion going on regarding this issue internally.
Unfortunately I cannot provide you any link/forum as its internal as
of now.
I#ll let you know if I find any further information on this. Meanwhile
please try the steps provided to you.
>>>>>>>>
I guess I'll be busy trying workarounds until I get a formal answer about the known issue.
Hi Ghassan.
You are Great. I did some changes on System Variable and SIA is working now. Thank you for your help.
I have also other problem. Our BOE XI 3.1 is installed in english and 6 other languages. SP 7 upgdrade is working only for english version for others I have an error during installation : CRVsPackageUI.dll_30865............. can not be installed because the file can not be found in cabinet file crpe32zz.cab
I have checked this cab but there was not this file. Did you have any experience with it.
One more question. Did you check if IE 11 works with BOE XI 3.1 SP7.
I tried to set up IE11 in compatibility View but it didn't work for us.
I have really appreciated your response as is very difficult to find some good materials or experienced users connected with BOE.
Hi Marcin,
Below are some of the issues with BO 3.1 SP7 version:
2014925 - SIA does not start after upgrade to BO XI 3.1 SP7 (INTERNAL ONLY)
1999612 - BOE 3.1 SP7 - Live Office only allow for English Language Pack to be installed
2000932 - Fail to extract the BOE XI 3.1 SP7 update installer
1. Regarding language packs, in my case I use english and french packs. They both seem to have installed correctly. You might have to wait for some LA fix or FixPack to fix your language packs installation.
2. Regarding IE11 compatibility, my tests were all successfull (IE11 compatibility view ON for intranet sites, JDK 7).
Hi Marcin,
I just finished updating my QA environment to BOE3.1 SP7. No issues with webi so far.
HTTP Status 404 is pretty vague. Did you stop the tomcat, clean "\Business Objects\Tomcat7\work\Catalina\localhost" and start the tomcat again just to clear the old crap from your deployment?
What do you see in the logs?
Ghassan.
HTTP Status 404 -
type Status report
message
description The requested resource () is not available.
I did a lot of installation with not redeploy and with redeploy. Because I had some problems with displaying history and shedule reports using IE 11 I have uninstalled Tomcat 7 and I installed Tomcat 6.
Finally it didn't resolve my issue with history and schedule using IE 11. SAP suggested me to install SAP Integration Kit and it help to display history and shedule report with IE 11.
After all above operation I am unable to redeploy components connected with WEBI reports.
The ones with the old date should not keep webi from working.
See if you can do the following in your current environment (hopefully it's not PROD):
1. Stop Tomcat
2. Stop SIA
3. Copy the war files from "\Business Objects\BusinessObjects Enterprise 12.0\java\applications" to "\Business Objects\Tomcat\webapps"
4. Start SIA (wait for a couple of minutes)
5. Start Tomcat
6. Validate and see if it works.
I copy it from
C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\java\applications
to
C:\Program Files\Apache Software Foundation\Tomcat 6.0_BOE120Tomcat\webapps
It didn't work for me. Is it the correct path ?
I find out war files under below path:
C:\Program Files (x86)\Business Objects\deployment\workdir\tomcat6\application
The note '2014925 - SIA does not start after upgrade to BO XI 3.1 SP7' is now visible for customer.
WORKAROUND
To work around this issue, do either the following:
Possibilty 1 solved our sia start problem.
Hi Experts,
Thank you for your sharing.
I updated the environment "SAP BO XI 3.1 SP05" with "BOXI3.1 SP07" and have the same issue.
after read your help and Perform the SAP NOTE "2014925" then all work well !
I think that this operation must be repeat for each Update of TOMCAT version by SAP.
Best Regards,
Amara AMAOUZ.
Hello,
the Fixed issues can be found here:
http://service.sap.com/~sapidb/011000358700000196562014E/XI31_SP7_Release_Notes_en.pdf
But you are absolutly right. I didnt found a PAM and What`s New either?!
If you require this information i would recommend you open an Incident with the SAP Support.
Regards
-Seb.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
70 | |
26 | |
9 | |
9 | |
7 | |
6 | |
4 | |
4 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.