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Campaign open channel: mandatory fields

Former Member
0 Kudos

Hi folks,

In CRM, we have upgraded to EHP2 and suddenly we have some mandatory fields in our open channel campaign (Form for E-Mail, Fax and SMS). We want to disable this because we do not need it to generate our files.

How can we change it?

Thanks a lot!

César.

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member196553
Active Contributor
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Hi Cesar,

this is a known issue. Since system is not sure which fields are required in the open channel context all those fields are shown independently from the configuration.


The same is hardcoded and determined in the following calls:

119  METHOD CREATE_VISIBLE_ATTR_LIST CL_MKTPRJ_COMMCHNL_UTIL
118  METHOD CREATE_NEW_CONFIGURATION CL_MKTPRJ_COMMCHNL_UTIL

However you can use BAdI CRM_MKTPL_UIU_MODIFY_COMM_CHNL to modify the determined configuration according to your requirements.

Please find further information in the following note:

1454944   Modify channel attributes via BAdI

The BAdI should be available in your system however I hope this helps
to understand the behaviour.

best regards,

Johannes