on 04-08-2014 7:39 AM
Hi All,
Is it possible to create promise to pay through any upload program.
Regards
Arun
Yes, this is possible, but not through any standard transaction.
When you create the custom program, just bear in mind that Promise to Pay is a case type, so just follow the same processes for automatic dispute creation.
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Arun
You need to consider the source data as well as the process to load the data into the P2P.
Why are you adding notes to an invoice, and creating P2P's.
How do you plan to report on these items and will they been seen as a successful customer contact? Will you create a customer contact off the back off this process, and will the customer be removed from the collections worklist after you have created the P2P and notes.
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