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BOFC how to disable "AutoRestoreDirectory"

Olj
Participant
0 Kudos

Hi,

Recently users complained that BOFC web site is working wrong.

I read windows logs and find this:

Application Error 1000 (100) "Faulting application name: ctserver.exe, version: 10.0.0.920, time stamp: 0x4fe896db

Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9

Exception code: 0xc0000005

Fault offset: 0x0003734d

Faulting process id: 0x458

Faulting application start time: 0x01cf3f5374f4a736

Faulting application path: D:\SAPBusinessObjects\Financial Consolidation\ctserver.exe

Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll

Report Id: c6457ac0-ab46-11e3-8bc1-005056880047"


I found needed note 2000874

This note is says that need to disable "AutoRestoreDirectory".

How can I disable this option?   In web.conf (D:\SAPBusinessObjects\Financial Consolidation\Web\web.conf)   I found section:


<!--

  General Parameters

  -->

  <add key="AutoRestoreDirectory" value="" />

  <add key="FlushResponseInterval" value="30" />

  <add key="MessageInterval" value="1" />

  <!--

What is value I must change to disable "AutoRestoreDirectory"?

Thanks in advance...

Accepted Solutions (1)

Accepted Solutions (1)

siwar_taleb
Active Participant
0 Kudos

Hi Daulet,

If you have this tag <add key="AutoRestoreDirectory" value="" /> without no value in the web.config file , it means that the option AutoRestoreDirectory has been already disabled on you Finance web site.

To investigate further the problem, could you precise how BOFC web site is working wrong ?

Thanks in advance,

Siwar

Answers (1)

Answers (1)

Former Member
0 Kudos


Hello ,

The disable the autorestore option , you have first to :

1. Stop the datasource

2. Edit the web.config file located on the WEB folder of Finance

3. Delete the path from the "AutoRestoreDirectory" tag

4. Restart IIS ( command iisreset)

5. Start the datasource

If you have any error message , do not hesitate to send us a screen shot.

Regards,

Soumaya