on 04-15-2014 7:34 AM
Hi,
Recently users complained that BOFC web site is working wrong.
I read windows logs and find this:
Application Error 1000 (100) "Faulting application name: ctserver.exe, version: 10.0.0.920, time stamp: 0x4fe896db
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000005
Fault offset: 0x0003734d
Faulting process id: 0x458
Faulting application start time: 0x01cf3f5374f4a736
Faulting application path: D:\SAPBusinessObjects\Financial Consolidation\ctserver.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
Report Id: c6457ac0-ab46-11e3-8bc1-005056880047"
I found needed note 2000874
This note is says that need to disable "AutoRestoreDirectory".
How can I disable this option? In web.conf (D:\SAPBusinessObjects\Financial Consolidation\Web\web.conf) I found section:
<!--
General Parameters
-->
<add key="AutoRestoreDirectory" value="" />
<add key="FlushResponseInterval" value="30" />
<add key="MessageInterval" value="1" />
<!--
What is value I must change to disable "AutoRestoreDirectory"?
Thanks in advance...
Hi Daulet,
If you have this tag <add key="AutoRestoreDirectory" value="" /> without no value in the web.config file , it means that the option AutoRestoreDirectory has been already disabled on you Finance web site.
To investigate further the problem, could you precise how BOFC web site is working wrong ?
Thanks in advance,
Siwar
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Hello ,
The disable the autorestore option , you have first to :
1. Stop the datasource
2. Edit the web.config file located on the WEB folder of Finance
3. Delete the path from the "AutoRestoreDirectory" tag
4. Restart IIS ( command iisreset)
5. Start the datasource
If you have any error message , do not hesitate to send us a screen shot.
Regards,
Soumaya
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