BDoc error

[Former Member]

     Hi,

An inbound customer queue is failed in CRM system. When I check the BDoc error message in smw01 for the queue the error message is "Partner number 0000XXXXXX is already assigned to a contact partner relationship".

Can any one please tell me what the exact issue.

Thanks,

Dinesh

[former_member247292]

Dear Dinesh,

this issue is almost everytime caused by number range inconsistencies in the ERP system.

Please check the following:

In order to avoid this problem need change the "Current Number" of Contact Person number range in R/3. Goto R/3 Txn. SNUM. Enter Object = Partner. Click on 'Number Ranges' button.  Click on 'Status' button. Here you need to enter the correct Contact Person Number. This number must be greater than last Contact Person number in CRM mapping table CRMM_BUT_CONTNO.

Best regards

Thomas

[Former Member]

Hi Dinesh,

If table CRMM_BUT_CONTNO already filled with contact number from ECC in CONTACT_NO field, then bdoc will fail.

This can happen in some cases if we assign an existing contact of customer 1 in CRM to Customer 2.

To avoid this issue you can uncheck the call to the function entry in table CRMC_BUT_CALL_FU for

combination of BPOUT BUPR 100000 BUPA_MWX_BDOC_CREATE_REL  .

This should solve the problem.

If it helps please reward points.

Thanks,

Sridhar

[former_member189549]

Hi Dinesh,

It might be also that there is inconsistency or incompleteness regarding the mapping tables for

the contact persons (CRMPARNR and CRMM_BUT_CONTNO).

Please install the check report of attached note 703322. It will checkthe mapping tables and reports missing or wrong entries. For missing contact persons in CRM please try to perform a request download for the respective customer master.

In case you want to also check the mapping tables for customer masters
(CRMKUNNR and CRMM_BUT_CUSTNO) you can use the report of note 609766.

thanks

Willie

[former_member189549]

Hello Dinesh,

"Partner number 0000XXXXXX is already assigned to a contact partner relationship"., what the error Message no., this might help if the above fail to resolve the issue.

thanks

Willie

[faisal_pc]

Hi Dinesh,

     1)  Go to BUT050 table.

     2) Give the errored partner number in field partner2.

     3) Get the partner number to which this partner is assigned in partner1 field.

     4) Go to transaction BP->Give the partner fetched from step 3.

     5) Click on button Relationships.

     6) See the relationship maintained as contact person.

     7) In order to make your bdoc successful, remove this relationship and load the customer again.

Thanks,

Faisal