Login to ISA unsuccessful - function startLogin in response detected!

[Former Member]

Hello,

Some Internet users receive the error message “Login to ISA unsuccessful - function startLogin in response detected!” some days in the afternoon when they connect on the Internet site (EP portal, connected to CRM).

I found this error message in the portal logs, but this does not give the root cause.

I can see that the number of portal connections increases during the afternoon. Is it related? It is the cause or the consequence? I cannot determine it.

Could you please advise me on how to analyze and solve this issue?

Best regards

Daniel Ouin

[ShyamSunder]

Hi Daniel,

I am calling the CRM - 'Customer' BP role in portal and getting the same issue.

Were you able to resolve this?

Regards,

Shyam