Workcenter: Alert Inbox

[Former Member]

Hello Solman experts!
We are currently using CCMS Monitoring within Workcenter of Solution Manager 7.1 SP10.
We connected several satellite systems with SAPCCM4X agent in order to implement central auto reaction method.
If we access our Alert Inbox we detect a performance problem.

The most part of the response time is CPIC+RFC time. This time will be used to retrieve the data from several SAPCCM4X agents.
Below one example of call the data from one satellite system with SAPCCM4X agent.

Are the some improvements known that can be applied in this case?

Thank you!

[VJain]

Hi Alex,

Please check the follwoing notes if they can help:

1415544 - Alert Inbox - performance improvement

568271 - Lifetime of an RFC connection

780817 - Analyzing the RFC user in SM04

Thanks

Vikram

[Former Member]

Hello Vikram,

many thanks.

Unfortunately all the notes are very old.

Is there a approach for this within Solman 7.1 SP10?

Thank you!

[VJain]

Hi Alex,

Please check:

1826672    Performance issue in Alert Inbox due to

Thanks

Vikram

[Former Member]

Hello Virkam,

the note 1826672 is also not relevant.