ITSmobile standalone - F8 logoff doesn't work

[Aksel]

Hi,

in our ITSmobile standalone scenario the logoff doesn't work.

It is also not working in the ITS webgui transactions using the standard logoff button.

It is a ITS 6.20 standalone SP64, with a 4.70 SP65.

Many things regarding logoff only work for integrated ITS but not for our standalone...

Hope someone can help.

Aksel

[former_member194364 · Accepted solution]

Hello Aksel,

What ITS 6.20 version are you using?

If you right click on the WEBGUI HTML page in the Browser and click on "VIEW Source" you will see something similar to the following:

(6200.1035.9507.7, build 1121051 - Single host)

               ^^

This means you are using ITS 6.20 Patch 35.

Regards,

Oisin

[Aksel · Accepted solution]

Hi,

it's 45,sorry I stated 64 🙂

ITS, Version 6200.1045.13031.11

Regards

Aksel

[former_member194364 · Accepted solution]

Hi Aksel,

What template generation style did you use to generate the ITSMobile templates in SE80?

What are the parameter settings of the service in the XXXX.srvc, where XXXX is the name of your ITSMobile service?

Regards,

Oisin

[Aksel · Accepted solution]

Hi Oisin,

we use the style: MOBILE

I hope you mean these params:

~DISCONNECTONCLOSE	1
~ITSMOBILECUAINCLUDE	EMPTY
~LANGUAGE	DE
~POPUPS	1
~SINGLETRANSACTION	1
~TRANSACTION	Z*****

Regards

Aksel

[former_member194364 · Accepted solution]

Hello Aksel,

There is no session management in the ITS Mobile for the Standalone ITS so the

~DISCONNECTONCLOSE and ~SINGLETRANSACTION will not have any effect here.

The best thing to do is to set the ~timeout value lower.  If you

currently have it set to 30 than it is 30 minutes.

If you think a user should complete this ITS Mobile service

in 5 minutes than please set the ~timeout for this service to 5 for

5 minutes.  This will remove the user's session in SM04 after 5 minutes

of no activity.

Regards,

Oisin

[Aksel · Accepted solution]

Hi Oisin,

ok, that are not the best news, but it's a workaround. For the standalone is it sufficient to set the timeout via the service parameter ~TIMEOUT, as you said, or do I need to ajust any additional parameters like in newer systems (RZ10/SMICIM)?

Wishes,

Aksel

[former_member194364 · Accepted solution]

Hi Aksel,

The relevant R/3 timeout parameter here would be: rdisp/gui_auto_logout

This profile parameter should be set larger or equal to the ITS service parameter "~timeout".

See also the notes:

889066  ITS: ~timeout versus rdisp/gui_auto_logout

and

375065  ITS: Configuration Parameters

Regards,

Oisin

[Aksel · Accepted solution]

Thank you very much Oisin.