WEBI working in Rich Client but giving error opendocument' api. (error err_wis_30270) in launch pad

[former_member131457]

Hi,

I transported webi documents + universe from a development server (BI 4.1. SP2) to a test server (same release). I can open the documents with the WEBI rich client, but I am unable to open them with the launch pad (error ...opendocument' api. (error err_wis_30270)).

Does anyone have a clue where there could be a difference in the settings that cause this behaviour?

Thanks,

Sandra.

[TammyPowlas]

Hi Sandra,

Is SAP ERP/BW your data source?

If not, let me know and I can move this thread to another space.

Thank you,

Tammy

Moderator

[former_member131457]

Oh, sorry, if I was wrong here. ERP/BW is not my data source. Working with Universe connected to Oracle.

[TammyPowlas]

Hi - I moved to BI Platform since you are transporting objects.

[Former Member]

Can you check this KB?

1684675
  - An internal error occurred while calling 'openDocument' API. (Error:
ERR_WIS_302070) whil...

[former_member131457]

Thanks! I think it was somthing else. Info from admin was "I have created the "DSL Bridge service" with Xmx Java Heap Size to 8Gb."

Anyhow it seems to work better. Only problem left, is that graphs are not shown. But the main issue is solved.