on 04-19-2014 2:19 PM
HI all,
I have run the programme RSWUWFML2 by creating variant and mentioned in job(sm36) for lotus integration.
but thing is its taking almost 30 to 40 minutes to get workitem text into lotus inbox.
and the workitem text is not fully showing..its taking up to 50 characters only in lotus inbox.
kindly let me know the solutions for the above questions.
i haven't mentioned the task ids in variant.....
Please let me know.
ramesh
Hello,
RSWUWFML2 is obsolete, you should use Extended Notifications.
There could be many explanations for the delay:
- how often the batch job is run
- batch job settings
- mail job settings
- lotus inbox refresh rate
SM37 and SOST (as suggested by Karri) will probably reveal where the problem lies.
regards
Rick Bakker
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Hi Rick,
I have configured SWNCONFIG transaction and created variant for SWN_SELSEN programme.But after scheduling the job(sm36),the job is cancelled and showing dump error in SWN_selsen.but work items are reached to lotus inbox.Kindly let me know how to solve this error.and also
can we execute the work item from lotus inbox by using extended notifications??
First of all, are you really sure that the report is taking 30 minutes? Can you check this in SM37? How long did the job take? If the report is working fast, then you might be having an issue with the outgoing email sending job, which might be scheduled to run like every 30 minutes or so. In other words, when RSWUWFML2 runs, it creates the emails into the "outgoing email queue" (check this with transaction SOST). You should be able to find how fast they appear in the queue. It might be that they are delayed because they stay in the queue, and are not sent by the email sending job (scheduled by basis).
About the work item text. This might be solved with OSS note 975947. Try also to search here in SCN. This issue has been discussed many times.
Kind regards,
Karri
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Hi karri,
in SAP workflow inbox.work item text is taking up to 120 characters but when it goes to lotus inbox it is taking up to 50 characters.but when we send an information mail from lotus user to lotus user by mentioning more than 120 characters in subject line it is showing fine in lotus inbox.
Kindly let me know is that problem in lotus or in SAP??
and how to solve it?
Hello,
"but when it goes to lotus inbox it is taking up to 50 characters"
1. Go to google
2. Type in sap workflow 50 characters
The first article found (for me) was this one:
How to have a Long mail title ?  (in ECC 5... | SCN
which linked to this one:
I hope it solves your problem.
regards
Rick Bakker
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