Rebate agreement-Difference coming for credit note value and drill down value .

[Former Member]

Hello Friends,

In 2013 we had created one rebate for which the validity period was 1st April 2013 to 31st March 2014 . At the end of each month, rebate amount was settled by raising credit note to the customer . Now at the end of March'14 during final settlement, a credit note was raised to the customer . The issue here is there is difference of 1.13 (Pounds) between credit note value and the drill down value for March'14 . Lets say our credit note value is-100 (Pounds)and Drill down value for the month March'14 is 101.13 Pounds. We are not able to find out why this difference is coming . Please let me know your inputs on this .

Regards,

Sandeep G. 

[Former Member]

Sandeep -

During final settlement of a rebate agreement, it calculates rebate amout for the the entire time period less payments already made to a customer and then issues a credit memo request based on that.Please check all the the invoices created during entire period and check accrual calculation.It should match.

You can check VBOX table to get billing documents for the entire period.

Let us know if you still have an issue.

Thanks & Regards

Amit Gupta

[Former Member]

HI All,

Any clue on this issue?

Regards,

Sandeep G