Logon ticket error in ep 7.31 after upgrade

[DeeptiChavare]

we have upgraded portal from 7.0 to 7.32.

Also HCM package is updated to EHP6.

After upgrade, we are getting portal runtime error for all iviews.

NWA log says: com.sapportals.portal.appintegrator.ApplicationIntegratorException: com.sap.security.api.umap.NoLogonDataAvailableException: No logon ticket available.

at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
...

What can be the reason for this error?

Thanks in advance.

[former_member185239]

Hi Deepti,

Checked the below sapnote

1481214 - EP: Error: com.sap.security.api.umap.NoLogonDataAvailableException: No logon data found in...

You need to check whether you can access identity Management.

With Regards

Ashutosh Chaturvedi

[former_member186852]

Dear Deepti,

please check your system connection property and then check end usre permission is assigned or not. if not then please assign and check it again .

Still you face same issue then please check the component patch details it might be some portal component inconsistency .

Thanks & Regards,

Meghal Shah