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Issue with Custom field in ARM

Former Member
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Hello All,

We created an custom field for User group( For Logon tab in SU01) and completed the mapping.When an user submit the request in GRC with User group detail and the approvers approve the request, the user is not being provisioned in Plug in system if the user group doesn't exists in Plugin System and the request is in Status Completed.If the user  group exists then every thing works fine.( User provisioned, Roles assigned)

Previously GRC 5.3 CUP  was configured in such a way that when the approvers for last stage try to approve the request they were unable to approve if the user group doesn't exists , instead there was an message saying user group doesn't exists.we need similar kind of settings for GRC 10 ARM. can any one guide me how to achieve this




Thanks & Regards

Mohammed Wasim

Accepted Solutions (0)

Answers (1)

Answers (1)

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Hi,

What SP level is your GRC at? Have you thought of using Escape path for handling such issues? Unlike GRC 5.3, in GRC 10 request gets automatically closed even if there is any provisioning failure unless Escape path is configured.

Any specific reason for using custom field for User group instead of standard field which GRC offers?

Regards,

Amol