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Launching portal from CRM UI - TLN missing

former_member190085
Participant
0 Kudos

Hi Experts,

    We have a scanario to launch the portal from CRM UI. In CRM, a link is configured in transaction crmc_ic_ltx_urls with the URL http://<portalhost>:50000/irj/portal and the link is displayed in CRM UI. But, on clicking on this link, the portal is launched without TLN and the data part(user's welcome text and hisotory links) in masthead.

On examining the http trace, I see that the URL of the new window is a CRM url like this.

http://<crmhost>:8000/sap/bc/bsp/sap/crm_ui_frame/genericpostexecutionnewwindow.htm?GUID=adf.....

But then the actual portal is also loaded then. But unfortunately, when the portal is launched like this, it is launched in a kind of full screen mode without TLN and masthead links. There are no error found in the logs or trace.

Framework page:  Ajax Framework page

Portal version:       7.31 SP10

On seeing the source of the launched CRM url's response, it contains an iframe pointing to the portal like this:

<iframe id          = "myActionIframe"

            name        = "myActionIframe"

            width       = "100%"

            height      = "100%"

            frameborder = "0"

            src         = "http://portalhost:50000/irj/portal">

    </iframe>

So, it's a simple call to portal within an iframe, but it looks like the ajax framework page does something to hide some components when the portal is accessed like this. We don't want this to happen and want portal to be loaded as usual.

We don't have this issue, if we use classic framework page.

Kindly help me in this regard.

Regards

Vijay.K

Accepted Solutions (0)

Answers (2)

Answers (2)

gilad_bussi
Explorer
0 Kudos

Hello Vijay,

In general, please note that the Enterprise Portal URL is not supposed to be called in an <IFRAME> and it should be the top container in the browser, otherwise EPCM (Enterprise Portal Client Framework) will not work correctly.

Please check for SAP Note #1738027 - Embedding Enterprise Portal content in another webpage to see how it should be done correctly.

BR, Gilad B.


Former Member
0 Kudos

same problem!!! Did you found any solution??