No E2E Workload Data available

[Former Member]

Dear All,

We have a Problem in our Solution Manager System with EWA/Wily.

In the generated EWA reports is no Java Performance data available. And also in Wily Webview we cannot see any data except the hostdata (cpu, Memory, etc. which comes form the host Agent).

Situation:

- Solution Manager 7.1 SPS 10

- Introscope Wily 9.15

- SOLMAN_SETUP Basic Configuration done without any problem (everything green)

- SOLMAN_SETUP Configuration for managed Systems done without any probem (everything green)

- ISAGENT is OK

- In Introscope Webview is no data in the console available. In Investigation we can see the systems and some data is available (SAP Netweaver is available). But there is no SAP J2EE.

Checked notes:

- 1827116

Problems:

- Extractor Framework shows problem for extractor Central Technical Configuration. It seems that there is a authorization problem. But I dont know for which user...

Could you help us? Any other things we could check? What about this authorization error message?

Thanks and BR
Pascal

[Former Member · Accepted solution]

Hi Pascal,

Please check for user SM_EFWK has required authorizations.

Thanks & Regards,

Kavitha

[Former Member]

Thank you all, we checked again all users and there were some missing authorizations for SM_COL_SID user. After that correction it worked properly.

[VJain]

Hi Pascal,

Please check the following notes:

1786051 - Configuration check when adding managed system returns "No FQDN found

in Host"

1801236 - Grey Rating of an Alert Based Session

1259109 - Latest version of configuration file for E2E CA, EA, WA

1641062 - Single component update and patch scenarios in SUM

1822831 - Web Service Soap Errors in solman_setup

Thanks

Vikram