on 04-23-2014 10:16 AM
Hello experts,
does anybody have a hint for me, how we can get automatic alerts for fail processes e. g. via e-mail? We are using the component-based message alerting for PO. But afaik, this does not cover processes.
Thanks in advance.
Regards,
Markus
This cannot be achieved through just configurations as the experts have rightly said.
The failure to execute automated activites can be captured via boundary events as mentioned earlier by Christian.
Technical exceptions in execution of automated activities can be captured in boundary events:
The flow connector coming out of the boundary event can be then conected to a notification activity where you can alert the recipient of the failure:
Hope this helps.
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Oh you are spot on, its a basic capability which does not exists today in SAP BPM. I have worked on other vendors and they have this default excpetion handler a decade back. Worst case i was thinking of running an api every some min which can looks for erroneous process and report back but there is not even an api to look for suspended process.
Thanks
Manish
Hi Markus,
Please vote for the feature request in IdeaPlace - this will increase the chance of it getting implemented 🙂
Regards,
Christian
Hi Markus,
While there is no general alerting, you can catch errors on individual steps e.g. automated activity via boundary event and then send emails accordingly.
You can also use the BPM monitors in Solution Manager to set up alerts.
Regards,
Christian
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Dear Christian,
thanks a lot for your reply. Can you provide me link to get more details about this solution?
Did i get you right, that it is possible to step up e-mail alerts with this?
We already use the boundary events, but i am searching for a general solution for unpredictable error
situations...
Regards,
Markus
Hi Wu,
i think, I did get it right. I am familiar with the notification activity and the boundary events already. This does not suite for general error notification for unpredictable error situations...
How do we notice if an processes is in error state, without being forced to monitor the system proactive? That's the question...
Regards,
Markus
within my knowledge, there is no such facility.
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