Income tax declarations approval error

[former_member201807]

Dear Team,

In my client, employee has submitted the income tax declarations through employee self-service (ESS), when the approval approves the infotype 0585 & 0586 shown the error. While the rest infotype (0581, 0584 etc) updated successfully.

The error is given below:-

“Error while infotype/ Database updating. Solution type: 00002”

Kindly suggest!

Regards,

Rakesh

[srinivas_nvp2]

For those employees check whether 585/586 records exist previously-for that year

We encountered the same error for the new employees joined in this FY year but IT0585/0586 were not created during hiring. for such employees through IT declaration new record is not created -but existing record will be modified through declaration.

try creating a blank record for those employees and try approving again

Regards

Srinivas