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Preprocessing - Upgrade Preparation

Former Member
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Hi Experts,


We are in the process of upgrading PI system (dual stack) from 7.0 to 7.31, where we are using SUM 1.0 SP9.        OS- AIX 7.1 DB - 9.7

During the preprocessing phase JAVA shows "An error has occurred during the execution of the Start java shadow instance step."

Could not start SAP instance with number 2. The instance with number 2 on host sap-xxx could not be started within the specified timeout.

You can find more information in the files    ............log/SWITCH/START-SHADOW-INSTANCE-DM.LOG

START-SHADOW-INSTANCE-DM.LOG :

Apr 26, 2014 1:06:38 AM [Info  ]: Instance has status STOPPED.

Apr 26, 2014 1:06:43 AM [Info  ]: All retrieved instances : 1

Apr 26, 2014 1:06:43 AM [Info  ]: Correctly detected instance: 2 on host sap-xxx

Apr 26, 2014 1:06:43 AM [Info  ]: Instance has status STOPPED.

Apr 26, 2014 1:06:43 AM [Info  ]: The status of instance 2 on host sap-xxx is STOPPED.

Apr 26, 2014 1:06:43 AM [Error ]: Start of instances exceeded the timeout of 7200s.

Apr 26, 2014 1:06:43 AM [Warning]: The instance could not be started. Will retry after a pause of 15 seconds.

Apr 26, 2014 1:06:58 AM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not start SAP instance with number 2.

The instance with number 2 on host sap-xxx

could not be started within the specified timeout.

Developer Trace for Shadow Instance shows:

F [Thr 01] Sun Apr 27 21:59:41 2014

F  [Thr 01] *** ERROR => cannot connect to Message Server. [sfxxmsc.hpp  787]

M  [Thr 01] ***LOG Q0I=> NiPConnect: 167.238.174.46:3203: connect (79: Connection refused) [nixxi.cpp 2898]

M  [Thr 01] *** ERROR => NiPConnect: SiConnect failed for hdl 27/sock 9

    (SI_ECONN_REFUSE/79; I4; ST; 167.238.174.46:3203) [nixxi.cpp    2898]

M  [Thr 01] *** ERROR => EncNiConnect: unable to connect (NIECONN_REFUSED) [encomi.c     447]

F  [Thr 01] *** LOG => connecting to Message Server.

M  [Thr 01] ***LOG Q0I=> NiPConnect: 167.238.174.46:3603: connect (79: Connection refused) [nixxi.cpp 2898]

M  [Thr 01] *** ERROR => NiPConnect: SiConnect failed for hdl 28/sock 9

    (SI_ECONN_REFUSE/79; I4; ST; 167.238.174.46:3603) [nixxi.cpp    2898]

M  [Thr 01] *** ERROR => MsIAttachEx: NiBufConnect to sap-xxx/3603 failed (rc=NIECONN_REFUSED) [msxxi_mt.c   718]

F  [Thr 01] *** LOG => Run level 0 completed.

F  [Thr 01] *** LOG => Instance state is "Instance terminated" (STOPPED @ 0, INACTIVE).

I  [Thr 01] MPI: dynamic quotas disabled.

I  [Thr 01] MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

M  [Thr 01] ***LOG Q0I=> NiPConnect: 167.238.174.46:3603: connect (79: Connection refused) [nixxi.cpp 2898]

M  [Thr 01] *** ERROR => NiPConnect: SiConnect failed for hdl 29/sock 9

    (SI_ECONN_REFUSE/79; I4; ST; 167.238.174.46:3603) [nixxi.cpp    2898]

M  [Thr 01] *** ERROR => MsIAttachEx: NiBufConnect to sap-xxx/3603 failed (rc=NIECONN_REFUSED) [msxxi_mt.c   718]

F  ********************************************************************************

F  *** ERROR => Cannot connect to Message Server.

Please help me how to proceed.

Thanks,

Preetha Balan

Accepted Solutions (1)

Accepted Solutions (1)

former_member570797
Participant
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Hello Preetha,

It seems the ports are not opened. Did you see any entries for ports 3603, 3203 in your /etc/services file?

Thanks,

DineshSaravanan R

v_veeramalla
Active Participant
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Paste the dev_jcontrol log file

Former Member
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Hi Dinesh,

Thanks for your response!!

We have solved this issue with the help of SAP Note 1937296 - SUM fails at start-shadow-instance-dm step

Thanks,

Preetha Balan

Answers (0)