Navigate from work center is not possible after upgrade CRM to EHP3

[krishnendu_laha]

Dear Friends,

Our system has been upgraded to EHP3 and we are facing weird problem, from Web UI it is not possible to navigate from work centers and it is throwing message "The system determines a security problem, application has to be closed. Contact your system administrator"

Please find below steps we are performing and request you to share your valuable suggestion:

1. Transaction WUI -> it opens log on screen

2. After logging in it displays work centers on left pannel

3. Click on any work center for example "Accounts and Products"

4. It throws error message "The system determines a security problem, application has to be closed. Contact your system administrator"

Steps which I followed to trace the error:

1. Checked the relevant services active - yes

2. Checked ST22 and SM21 for dump analysis - nothing is there

3. Checked SU53 - and authorization is OK

4. Checked SAP Market place but there is only one note which is not relevant/

Looking forward to your reply.

Thanks

Krish

[former_member264034 · Accepted solution]

Hi,

Please check and implement the following notes if relevant:

1855979 - JS files are not updated automatically in browser cache

1883886 - After upgrading to CRM EHP2 the message "The system

determines a security problem, application has to be closed. Contact

your system administrator" appears on the CRM WebUI.

Regards,

Aidan

[krishnendu_laha · Accepted solution]

Hello Aidan,

Thanks for your reply.

Note 1883886 is relevant for search help related only.

Related to 1855979 - I do want to understand how it is linked..as it is asking to implement corrections

Do you have more information how it can be related to this error? please let me know.

Thanks

Krish

[Former Member · Accepted solution]

Hi Krish,

I am not 100% sure but you can ask basis team to check the security settings in tcode : SECSTORE.

Regards,

Naresh

[krishnendu_laha · Accepted solution]

Hello Naresh,

SECSTORE is fine, the problem was resolved after running SGEN again. Thanks for the input I am closing the discussion.

Regards,

Krish