open value is not updating in credit workbench

[Former Member]

Hi

we are using crm 7 ehp2 system currently facing issue in our credit scenario which is integrated with ERP credit configuration.

Open value is not updating in Credit Analyst Workbench(CRM_CAWB) and the same is not updating in erp t-code FD32   field sales value.

I have tried to run the initial load CMDOC_NOTIFY to update opened order value but its showing below error.

The following Errors/Warnings occured. Do you want to continue?

    Message no. SMOF164

The data replication requires the processing of single BDoc instances

   Message no. SMOF197

Pl advise how we can resolve this issue.

thanks Warm Regards

Manoj

[Former Member]

Hi,

we have the same  problem!

Have you solved it ?

[Former Member]

Hi

we have resolved this issue. please follow below solution hope it will help you

SPRO - Customer Relationship Management - Basic Functions - Credit Management - General Settings - Maintain Credit Group

Mark flag in the credit update field for the relevant credit group.

Best Regards

Manoj

[Former Member]

Thanks so much!
Unfortunately we had already activated the credit group in customzing!

Best Regards

Eros