06-26-2014 7:00 AM
Hello,
I got an issue with multiple reservations for an item in a service order.When I try to replicate it unable to create multiple reservations.
Please help me why and when these multiple reservations are created for an item.
Thanks,
siva.
07-02-2014 7:54 AM
Hi Siva,
Multiple reservation for an item should not happen as a standard process.
Check whether there are multiple cancellation of reservation as well.
The other reason could be if the item which is getting reserved is having the UoM other than EA.
Regards,
Sachin Balmiki
07-02-2014 8:50 AM
Hi Siva,
Like Sachin has mentioned, multiple reservations is not a standard process.
Having said that, there are some exceptions to that and here are the possible cases of Multiple reservations for a part on DBM service / parts orders:
1. If item was rejected and un rejected.
2. Qty updated after item is issued
3. Order rejected, unrejected, with different materials and QTY.
4. Item Deleted (reservation doesnt get deleted) and re-entered, same item back into order (new reservation created).
Sometimes, the action, which creates reservations might have not be updated / some Z code could have overwrite the standard process, which could lead to multiple reservations.
I hope this helps.
Best regards,
Harsha
07-02-2014 11:41 AM
Hi Harsha,
Tried all the scenerios as mentioned...but didn't get any duplicate reservation
Thanks,
Siva.
07-04-2014 12:09 PM
Hi Sachin & Harsha,
Can you please help me to replicate the scenario with screenshots.
Thanks,
Siva.
07-09-2014 12:11 PM
This can happen if you have used some custom action or event or prepare/execution BADI's and raised some error message without
raising proper exception on particular custom check ..this keeps DBM order status and other data inconsistent.
To check ..go to action log and check all the error and warning messages
07-09-2014 5:38 PM
Hi Siva,
Have a look at note 1494262 with attached report ZDBM_RESERVATION_CHECK in order to detect problems and to fix incorrect reservations.
Best regards
Joachim