on 07-03-2014 5:56 PM
Hello experts,
I am customizing Checklist for CRM 7 Service.
However, I am struggling as I have the following error : "Item 20: The product does not exist in the system". Indeed, I have seen that the checklist creates an item with the item category 'FCHK' in the transaction type. However, the product for this item is empty in 'crmd_order' and creates error in the web_ui. Another error appears, which is linked to the first one, 'Item20:The item category FCHK is not permitted for the product'.
Any help on the checklist customizing would be appreciated.
Regards,
Anaïs Jaussaud
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