No entries displayed in Index Monitor (SES_ADMIN)

[Former Member]

Hello all,

We are configuring TREX server using SES for the first time in newly implemented E-Rec system.

We have done all the configuration as described in the SAP Note 1301016 (Scenario 3)

But, we are facing issues while creating indexes.....

While clicking on create/activate index we get the message Index created:4, Index activated:0 but no entry is displayed in Index Monitor screen in SES_ADMIN.

When we check SES log/SLG1 we are getting the below error:

Create object index "ses:der_300_int_poer___nc" -> TREX message: "ServerException: ConfigurationException in Configu"; TREX return code: "6.018"

Message no. COM_SE_SEARCH065

We have TREX version 7.10.40.00.

We tried with all the options given in other discussions but no use.

Thanks & Regards,

Khushboo

[former_member217429 · Accepted solution]

Hi Khushboo,

the error code 6018 means that you have some problems with queue for index ses:der_300_int_poer___nc or a general issue with the TREXQueueServer. Could you please check the TrexQueueServer trace for the entries related to this index. Is the a Linux or Windows installation? What's the exact OS version?

Best regards,

Mikhail

[Former Member · Accepted solution]

Hi Mikhail,

Thanks for your reply!

Below are the entries of TrexQueueServer trace:

[140134925850368] 2014-07-09 11:20:12.003 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_int_poer___nc||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_int_poer___nc||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 11:23:36.078 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 11:23:36.078 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 11:23:36.119 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 11:23:36.119 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.314 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_aes_doc____00000001||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_aes_doc____00000001||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.314 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_aes_doc____00000001||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_aes_doc____00000001||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 21:08:39.352 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_aes_doc____00000100||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_aes_doc____00000100||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 21:08:39.352 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_aes_doc____00000100||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_aes_doc____00000100||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.424 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_cand___na||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_cand___na||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.424 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_cand___na||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_cand___na||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 21:08:39.463 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 21:08:39.463 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_cdcy___ne||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.493 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.493 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_erc_req____nb||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 21:08:39.525 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_ext_post___nc||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_ext_post___nc||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134925850368] 2014-07-09 21:08:39.525 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_ext_post___nc||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_ext_post___nc||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.554 f queueserver QueueMgr.cpp(00708) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_int_poer___nc||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_int_poer___nc||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

[140134917457664] 2014-07-09 21:08:39.554 e queueserver QueueServer.cpp(00571) : ConfigurationException in Configuration.cpp(132): 'Q|ses|der_300_int_poer___nc||C|TREXQueue.ini','ConfigurationException in ConfigMgr.cpp(126): 'Q|ses|der_300_int_poer___nc||C|TREXQueue.ini','file exists; ConfigFileCreateError'; ConfigFileCreateError'

Is this config file related to indexing??which says that it already exists??

May be we tried creating it many times thats why it is showing this error.

TREX is installed in SUSE Linux 3.0.76-0.11-default (64 bit).

Please suggest.

Regards,

Khushboo

[former_member217429 · Accepted solution]

Hi Khushboo,

the 3.0.76-0.11 is usually SLES 11 SP 3 (or SP 2) . Please check this in the /etc/SuSE-release. I think it's  a compartibility issue between the very old TREX 710 REV 40 and the OS . Could you please update the TREX to the REV 59 as first. Most likely the Queue was created incompletely  . After upgrade it will be necessary to delete the index from SES_ADMIN and recreate this . If it doesn't help -> please check if the directory .../queue/ses/der_300_int_poer___nc exist and delete this -> restart TREXQueueServer and try to recreate the index again.

Best regards,
Mikhail

[Former Member · Accepted solution]

Hi Mikhail,

Thank you so much for your suggestion.

We also checked from our side for the possible causes of this issue.

Hopefully, as per your suggestion this may be a compatibilty issue.

Hence, we decided to upgrade TREX to REV 60.

We will check again after the upgrade whether this problem is solved or not.

I'll update the post once we are done with this.

Thanks again!

Regards,

Khushboo