on 07-10-2014 1:49 PM
Hi,
Can anyone tell me the Basics of SAP Records and Case Management.
Configurations Involved and Integration s with the other Modules???
Regards,
Veeramani
Dear Veeramani,
You can have a look at http://www.sdn.sap.com/irj/sdn/nw-ecm?rid=/webcontent/uuid/80194853-fa8a-2c10-3ca8-d17671671993 .
Regarding configuration involved, you can check the customizing options in transactions SRMCUSTOMIZING, SCASE_CUSTOMIZING. You can see following document to setup a simple scenario: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/1009705f-104e-2c10-0fb2-90cad6165...
Integration options with other applications have configuration which is provided by that application and information will be found in the documentation of that application.
There is nothing standard about integration for all applications.
Best Regards,
Pragya
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