Portal Run time error :Exception occured - Log Analysis

[Former Member]

Hi,

On our SAP Portal, One of our user experiencing “Portal Run Time error :An exception…” when executing or during a navigation of the BW report in Portal.

Ex: Run time error happens if he tries to apply filter or error happened if he tries to change variable value or any navigation on the report.

I checked the System Logs and Traces in NWA for the user and found out there are quite a few failures either error or fatal against the user

Can you please check and see how to resolve the issue.

Portal Run Time error :An exception error when he tries to apply filter:

[EXCEPTION]java.lang.NullPointerException: while trying to invoke the method com.sap.tc.logging.LogRecord.getId() of an object loaded from local variable 'logT'at com.sap.ip.bi.base.core.service.environment.logging.impl.DefaultCategory.logWithId(DefaultCategory.java:78)at com.sap.ip.bi.base.core.service.environment.logging.impl.DefaultCategory.log(DefaultCategory.java:61)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.initialize(BIBaseRuntimeException.java:241)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:220)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:185)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:200)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:119)at com.sap.ip.bi.framework.base.tools.DefaultExceptionHelper.getRealCorrectedException(DefaultExceptionHelper.java:93)at com.sap.ip.bi.framework.base.tools.DefaultExceptionHelper.convertToHtmlDocument(DefaultExceptionHelper.java:42)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.displayExceptionPage(BIRuntimeService.java:694)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:513)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:365)at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:26)at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588)at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:201)at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Portal Run Time error :An exception error when he tries to open a BW report:

[EXCEPTION]com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component Application name : com.sap.ip.bi.web.portal.integration Component : com.sap.ip.bi.web.portal.integration.launcher Component class : com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent User : U033599at com.sap.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:786)at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:245)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588)at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:201)at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)Caused by: java.lang.NullPointerException: while trying to invoke the method com.sap.tc.logging.LogRecord.getId() of an object loaded from local variable 'logT'at com.sap.ip.bi.base.core.service.environment.logging.impl.DefaultCategory.logWithId(DefaultCategory.java:78)at com.sap.ip.bi.base.core.service.environment.logging.impl.DefaultCategory.log(DefaultCategory.java:61)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.initialize(BIBaseRuntimeException.java:241)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:220)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:185)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:200)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:119)at com.sap.ip.bi.framework.base.tools.DefaultExceptionHelper.getRealCorrectedException(DefaultExceptionHelper.java:93)at com.sap.ip.bi.framework.base.tools.DefaultExceptionHelper.convertToHtmlDocument(DefaultExceptionHelper.java:42)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.displayExceptionPage(BIRuntimeService.java:694)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:513)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:365)at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:26)at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)... 51 more

Fatal Error:

Exception thrown: com.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Errorcom.sap.ip.bi.base.exception.BIBaseRuntimeException: Unknown Errorat com.sap.ip.bi.webapplications.runtime.impl.controller.Controller._processRequest(Controller.java:1070)at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:1015)at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.processRequest(Controller.java:72)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:462)at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:365)at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:26)at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:270)at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:588)at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:201)at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:432)at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)Caused by: java.lang.NullPointerException: while trying to invoke the method com.sap.tc.logging.LogRecord.getId() of an object loaded from local variable 'logT'at com.sap.ip.bi.base.core.service.environment.logging.impl.DefaultCategory.logWithId(DefaultCategory.java:78)at com.sap.ip.bi.base.core.service.environment.logging.impl.DefaultCategory.log(DefaultCategory.java:61)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.initialize(BIBaseRuntimeException.java:241)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:220)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:185)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:200)at com.sap.ip.bi.base.exception.BIBaseRuntimeException.<init>(BIBaseRuntimeException.java:119)at com.sap.ip.bi.webapplications.runtime.impl.page.Page._processRequest(Page.java:823)at com.sap.ip.bi.webapplications.runtime.impl.page.Page.processRequest(Page.java:4807)at com.sap.ip.bi.webapplications.runtime.impl.page.Page.processRequest(Page.java:4800)at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller.doProcessRequest(Controller.java:1191)at com.sap.ip.bi.webapplications.runtime.impl.controller.Controller._processRequest(Controller.java:1047)... 62 more

[Former Member]

Hi Experts,

Please advise

[Former Member]

Are you using FPN portal ?if so change the default theme for the producer portal from tradshow to chrome

Regards,

Naga

[divyanshu_srivastava3]

Hi,

Refer these notes and apply suggestions. I think your issue will be resolved.

1862668 - NullPointerException from com.sap.tc.logging.LogRecord.getId

Regards,

Divyanshu

[Former Member]

Thanks for your time.

No we are not using FPN

[Former Member]

Thanks for your time.

The Note (1862668) provided is related to broadcaster....but we are getting error when executing report.

[michal_zilcha-lang]

Hello,

Although the note mentions Broadcasting, the fix as you can see in the note -

1862668 - NullPointerException from com.sap.tc.logging.LogRecord.getId

is related to BI. It matches the trace file, as the exception is thrown from - com.sap.ip.bi.*

Hence, please update your system with this fix.

Thanks & regards,

Michal Zilcha-Lang

[divyanshu_srivastava3]

Yes, I told him to do so.