BPC v10 SP13 fails to copy environment

[Former Member]

Hi all.

I need to copy an Environment (AppSet) in v10 SP13.

However, every time I try, it creates the Webfolders, FileDB and database, but when it gets to creating OLAP, it just stops.

It does nothing, then after about an hour, I get a Server Timeout.

The system was fine when creating the EnvironmentShell and I was able to fully restore an Environment from a DEV system, but it just won't let me copy the Environment.

There is nothing in tblLogs and nothing in Eventvwr on either server (App/SQL).

I have also confirmed that the required ports are open (80, 443, 2382, 2383, Custom SQL Port)

Any ideas, anyone?

It's really starting to annoy me now.

Thanks

[former_member200459 · Accepted solution]

Hi,Pie Eyed

You got this problem when copying every environment or particular environment?

If you copy 'environmentshell',the issue still occur?

It is very strange that there is no any error log in those logs.

Did you try re-starting the servers?

[Former Member · Accepted solution]

Thanks for the quick reply Fred.

Firstly, I have rebooted both servers (SQL and App) several times.

I have just tested copying EnvironmentShell though, and it worked perfectly, which has annoyed me even more.

Any idea what I can do about this, as I need to copy this environment today if possible?

Thanks

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** Update **

I tried processing the OLAP cubes from the back end (in SQL Server).

If I do each application cube individually, it works perfectly.

If I do a full process of all cubes, it gets part-way through, then just stops after "finished reading xxxx" and never continues.

Any ideas what could cause this?

Thanks