on 07-18-2014 8:53 AM
Hi Friends
I am trying to do Manual Shipping for a customer. The shipping Order does not goes into completed status. Following is scenarion.
1. Whe I Create MAN_CALL shipping Order for Customer with out entering contact person in the popup when I create shipping order, The shipping orders goes to completed status.
2. When I enter Contact Person with Customer ID , The shipping Order does not go beyond Bundle Status. Please check flow trace.
Can you please help me out what I am missing here. I have checked this Scenario in Dev Box. Its working for both scenarios but In Quality its not working. I have checked all the confirguration related to shippping and I dont find any issues. So is this related to Master data or I am missing anything else.
Thanks in advance for any suggestions, solutions proposed.
With Warm Regards
Mangesh Pande
Hello Mangesh,
Please check:
Depending on how you did set up the MAN_CALL (Letter, Fax, Email) this data needs to be available at the customer.
Check if you can increase the Log Level of the report shipping via EH&S Environment Parameter in the Customizing - Entry SRE_DS_TRACE_LEVEL = 2.
Regards
Mark
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Hi,
I'm not sure if this is the problem (just guessing and maybe worth checking): is the contact person that you have entered maintained in the customer master as partner function "SDS recipient"?
Regards, Michael
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