Problem with Exporting Dashboard to Powerpoint

[Former Member]

I have the BO Dashboard v.6.0.5.0.  The function of exporting dashboard to PPT (Office 2010).  I was able to export it to PDF without any issues.  This was a recent problem, wonder if I need to update other components in Windows for this to work?

Thanks.

[Former Member]

Hi Blossom,

Confirm the flash player version you are using

Adobe Flash player 14 is having issues with Dashboard designer.

Please follow the blog :

http://scn.sap.com/docs/DOC-56151

Try exporting the dashboard as PPT from Dashboards Designer. Then open the .PPT file and save it as .PPTX or .PPTM.

If the above didn't helped, I would suggest you downgrade version of Adobe Flash player to 13, both on end user's system as well as where dashboards designer is installed.

You could also try the steps mentioned in SAP Note:

1767433 - Opening a Dashboard files exported from Dashboard Design to SWF, PDF, PowerPoint, or html format stuck on "Initializing" phase when queries are used in the .XLF source file.

Symptom:

Unable to open a Dashboard file.

Opening a SWF, PDF, PowerPoint, or html Dashboard file stuck on "Initializing" phase.

Environment:
SAP BusinessObjects Dashboard Design 4.0

Reproducing the Issue:
Create a blank Dashboard with Dashboard Design 4.0.x

Add query to the Dashboard using the query browser panel.

Save the model and export it to SWF, PDF, PowerPoint, or html format.

Cause:
The dashboard is trying to access external data

Resolution:
To access external data, the file must be trusted.
For a PDF file, In Adobe Reader, click edit>preferences>security (enhanced).

For any other file type:

1. Open the Adobe Settings Manager in a web browser via the link available here.

2. Click Global Security Settings Panel.

3. On the Global Security Settings Panel:

         a.In the "Always trust files in these locations" drop down, select Add location.

         b.Click browse for files.

         c.Do one of the following:

For a PowerPoint file, navigate to the PowerPoint.exe location.

For all other file types, Navigate to the location of this file.

    d.  Click open

Close the Adobe Settings Manager and re-open this file.

Let me know if this helps.

Thanks,
Neha

[Former Member]

The Adobe Flash Player 14 issue is fixed in the new BETA release.

BETA release can be downloaded from:

http://scn.sap.com/docs/DOC-56151

Thanks,

Neha