SAP BODS Designer Crashes

[former_member201266]

Hi Team,

SAP BODS Designer crashes when we try to open Match Editor from Tools.

BODS version: 4.2 SP01.

We have disabled the firewall as well and there seem no network issue with server.

Other team mates on the same version but at different location are able to access Match Editor and we all are trying on the same job. Can you please guide me what is wrong on the systems I am working on!

Cheers,

Cherry.

[former_member187605]

Are you running the 32-bit client tools?

[former_member201266]

Hi,

@ Arun: Yes, want to do a de-dup check and that's after data passed through address directories.

@ Dirk: Tired on both 32 bits and 64 bits on respective OS.

Cherrs,

Cherry.

[former_member187605]

Strange you get exactly the same error on 64-bit. Because it's memory-related, that shouldn't be the case at all.

Can you please double-check? Just asking, because I have got this error several times before with the match transform, but I have never been able to reproduce in the 64-bit version.

[former_member186897]

Sai Charan,

Are you sure that there is no issue with the configuration? Try implementing the same in new dataflow and see if that works.

Regards,

Ansari MS

[former_member201266]

Hi Mohammad,

Thanks for the response, tried the same, but still same issue.

Cheers,

Cherry.    

[Former Member]

Hi,

What are you doing in the Match editor? Address directories?

Arun

[Former Member]

Hi Sai Charan,

Arun Kumar qustion was right, first kindly check the do u have sufficient system memory, and let us know while trying to open the match editor only you are getting this issue or with other operations as well. Usually if it is a problem with network it will crashes after logging in to the designer and while trying to do any operations. Kindly check with the BODS admins as well there might be problem with your BODS Repository as well, if they allocate less space for your repository and if you have more objects in that, it may cause the problem as well.

[former_member201266]

Hi Arun/Subbu,

Thanks for the response, there is sufficient memory available. Other transformations are working fine. And tried with same user on same repository in different location and it worked.

Is there any path in my local system or in server where I can check for logs related to this issue.

Cheers,

Cherry.

[Former Member]

Hi Experts,

Can you any body please suggest some solution for the same .

Thanks in advance,

Subbu CH.

[Former Member]

Hi,

Raise a ticket with SAP, might be a bug.

Arun

[former_member201266]

Hi Arun/Subbu,

Thanks for the response, I have already raised SAP ticket and is pending for some time now.

Under the path:  C:\Users\AAA\AppData\Local\SAP\Data Services\log, I found the following log, and when searched with issue log there are others who got the same issue in the same version of BODS (4.2 SP01) but not in Match Editor; and thread related to those queries are also not answered and comments suggest there are still waiting for SAP's response on it.

Complete Error Log:

(14.2.1) 07-24-14 08:56:28 (R) (3824:5364) SYS-170101: System Exception <ACCESS_VIOLATION> occurred. Process dump option is off. Process is not dumped.

                                                                                                     Call stack:

                                                                                                     0x00000000052E196F, CreateTransformEditor()+325679 byte(s)

                                                                                                     0x0000000005298113, CreateTransformEditor()+24531 byte(s)

                                                                                                     0x0000000005291C1B, InvokeMatchEditor()+0123 byte(s)

                                                                                                     0x0000000005291FAB, InvokeDQEditor()+0219 byte(s)

                                                                                                     0x0000000040045356

                                                                                                     0x000000006F47D778

                                                                                                     0x000000006F47D9DC

                                                                                                     0x000000006F446ABD

                                                                                                     0x000000006F44B316

                                                                                                     0x0000000003F53DA4, CBCGPMDIFrameWnd::OnCmdMsg()+0052 byte(s)

                                                                                                     0x000000004003856A

                                                                                                     0x000000006F43F75C

                                                                                                     0x000000006F445A59

                                                                                                     0x000000006F44B1CC

                                                                                                     0x0000000003F53640, CBCGPMDIFrameWnd::OnCommand()+0128 byte(s)

                                                                                                     0x00000000400411C3

                                                                                                     0x000000006F43EA50

                                                                                                     0x000000006F43E9BC

                                                                                                     0x000000006F43CBE8

                                                                                                     0x000000006F43CFA9

                                                                                                     0x000000006F43A09F

                                                                                                     0x0000000077089BD1, TranslateMessageEx()+0673 byte(s)

                                                                                                     0x00000000770898DA, TranslateMessage()+0490 byte(s)

                                                                                                     0x000000006F4917EE

                                                                                                     0x000000006F492170

                                                                                                     0x0000000040071347

                                                                                                     0x000000006F44EBD4

                                                                                                     0x00000000400842E1

                                                                                                     0x00000000772E652D, BaseThreadInitThunk()+0013 byte(s)

                                                                                                     0x000000007777C521, RtlUserThreadStart()+0033 byte(s)

                                                                                                     Registers:

                                                                                                     RAX=000000000021BA70  RBX=000000000021B678  RCX=0000000000000000  RDX=000000000000000A  RSI=000000000021F558

                                                                                                     RDI=0000000000000000  RBP=000000000E2358B0  RSP=0000000000219E70  RIP=00000000052E196F  FLG=0000000000010206

                                                                                                     R8=0000000000219C90   R9=0000000050E0CA10  R10=000000000110007A  R11=000000006F3EB0E8  R12=0000000000000000

                                                                                                     R13=0000000000008A1D  R14=0000000000000110  R15=0000000000000001

                                                                                                     Exception code: C0000005 ACCESS_VIOLATION

                                                                                                     Fault address:  00000000052E196F 01:000000000007096F C:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\DQMatchUI.dll

(14.2.1) 07-24-14 08:56:28 (E) (3824:5364) SYS-170101: 桔⁥祳瑳浥攠据畯瑮牥摥愠硥散瑰潩湡⁤慣湮瑯瀠潲散獳琠楨⁳捡楴湯‮桔獩洠獥慳敧挠湯

                                                                                                     慴湩⁳潳敭椠瑮牥慮祳瑳浥搠瑥楡獬眠楨档栠癡⁥敢湥栠摩敤潦⁲敳畣楲祴‮晉礠畯渠敥⁤

                                                                                                     潴猠敥琠敨映汵潣瑮湥獴漠⁦桴⁥牯杩湩污洠獥慳敧‬獡潹牵愠浤湩獩牴瑡牯琠獡楳湧愠

                                                                                                     摤瑩潩慮牰癩汩来獥琠潹牵愠捣畯瑮

Cheers,

Cherry.

[Former Member]

Hi,

Do you have sufficient system memory?

Arun