SAP Portal - Service Timeout after 30min from ERP Backend

[former_member643237]

Hello SCN Members,

actually i have a problem with our Enterprise Portal. We have some Employee Self Services running in SAP Portal with connection to a SAP ERP ABAP Backend. After 30 minutes of inactivity, the User click to a Service, he became a http/500, connection timeout.

i found the errormessage in SM21 in ABAP Backend "HTTP/RFC-Session wurde nach Timeout gelöscht" (HTTP Session deleted after timeout)

at the ABAP Backend i set the ICF Parameters to and restart the whole system (QS):

icm/server_port[0] = PROT=HTTP, PORT=8080,TIMEOUT=28800

icm/server_port[1] = PROT=SMTP, PORT=8025

icm/server_port[2] = PROT=HTTPS,PORT=8083,TIMEOUT=28800

rdisp/plugin_auto_logout       = 28800

But the error occurs after 30min, now i have no more idea, which parameters i need to change.

Can you help me?

best regards,

Stefan

[Former Member]

Did you missed this possibly: Timeout Options for ICM and Web Dispatcher - SAP Documentation?

cheers

[former_member643237]

Hi Lawrence,

thank's for your answer, at the webdispatcher are the settings as follow, but there is still a timeout after 1800 seconds of inactivity

rdisp/plugin_auto_logout = 0

and

icm/server_port_0	PROT=HTTP,HOST=sapwddev01,PORT=80,TIMEOUT=-1,PROCTIMEOUT=-1
icm/server_port_1	PROT=HTTPS,HOST=sapwddev01,PORT=443,TIMEOUT=-1,PROCTIMEOUT=-1

[Former Member]

Hi

hm, I thought also about the keep alive stuff, but it seems you dont need that if TIMEOUT is set on server_port_x, or did I missed something? Does this happens only for ESS/MSS stuff? I hope one of other members can help you better on that,

cheers