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Fiori Launchpad is empty

former_member194958
Participant
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Hi,

I configure Fiori Launchpad. I've activated all the services. Create roles and assign catalogs, but the launchpad is still empty. Could anyone suggest a cause?

Thank you.

Best regards,

Olga

Message was edited by: Michael Appleby

Accepted Solutions (1)

Accepted Solutions (1)

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi Olga,

Please follow the troubleshooting steps.

Regards, Masa

SAP Customer Experience Group - CEG

former_member194958
Participant
0 Kudos

Hi Masa,

Thank you for your answer. So actually I followed this guide and update SAP_UI to SP09 and apply mandatory notes. But now when I try to logon I can see just loading

But actually, the admin page is working fine

Best regards,

Olga

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi Olga,

Did you clear the local browser cache.

The screenshots are not SP09 default theme. So somthting is wrong in your system.

Regards, Masa

SAP Customer Experience Group - CEG

former_member194958
Participant
0 Kudos

Hi Masa,

Thank you for your answer.

Actually, yes. I've cleared browser cache.

But in the system status I see SP09

Best regards,

Olga

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi Olga,

Do you use any custom theme?

if yes, rebuild the theme.

Rebuilding Themes after Upgrades - User Interface Add-On for SAP NetWeaver - SAP Library

If you do not use custom theme, please delete server cache.

Go to SMICM. Goto -> http plug-in -> Server cache -> Invalidate Locally and Globally.

Please share your test result.

Regards, Masa

SAP Customer Experience Group - CEG

former_member194958
Participant
0 Kudos

Hi Masa,

No I dont use custom theme.

I deleted custom cahe, but it doesnt help.

actually I've found the reason.

Launcpad service doesnt work, when I'vetested it in Gateway client

Should I reinstall some components, or what kind of steps should I perform?

And also in the browser f12 I have this error

404

File ui2/ushell/resources/sap/ui/core/PopupSupport.js NOT found!

best regards,

Olga

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Olga,

I think your issue is basic launchpad configuration and issue is not directly related with SP09.

Please follow the troubleshooting steps and identify the OData URL which has an issue.

SAP Fiori LL17 - SAP Fiori launchpad troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG

former_member194958
Participant
0 Kudos

Hi Masa,

Actualy In the inspect elements the requested URL

sap/bc/ui5_ui5/ui2/ushell/resources/sap/ui/core/PopupSupport.js


not found the error 404


So popupsupport.js is missing.

Best regards,

Olga

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Olga,

Go to SE80 and search PopupSupport.js in the MIME Repository.

SAP -> PUBLIC -> BC -> UI5 -> LIBRARIES -> VER -> 1.22 -> com.sap.ui5.core -> META-INF -> resources -> sap -> ui -> core -> PopupSupport.js.

If there is no file, I think you have not applied mandatory notes for SP09.

SAP Fiori - UI Add-on SP09 update troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG

former_member194958
Participant
0 Kudos

Hi Masa,

Thank you for your support. You were absolutely right. I've checked the list of notes and on of the note was incompletely implemented. I've refreshed it and now it works fine.

Thank you.

Best regards,

Olga

Answers (0)